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February 2024 by Scott Sears
Was helped by Seth in Palestine Tx who was very kind and extremely helpful !
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February 2024 by Nat K
Reasonable prices, and very helpful employees offered to install my new taillight.
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December 2023 by neal henderson
Poor management and poorly trained personnel.
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September 2023 by Elyshia D.
Lovely franchise. Got stuck in Crockett and the two employees/general manager were helpful when figuring out what to buy and informing me about which mechanic to call. Very polite and tried their best to offer solutions. Thank you for yalls help!
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September 2023 by Trini Dale
I never have a problem with the staff until today, the girl treat me that I was stupid i really think she hates her job, every body else is nice if I go back I will try to avoid her.
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September 2023 by Cindy McG
They helped me test my battery, alternator and starter the battery died in my car and I wasn’t sure if it was the battery everything tested okay and they didn’t pressure me to but a battery. o’reilly auto parts is super helpful.
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August 2023 by Robert Fields
Very helpful and knowledgeable staff. I was on a road trip with my family and a light came on in the cluster gages. They tested my battery and alternator right for free. They didn't find any problems and sent us on our way.
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August 2023 by James Rutledge
I working on my truck. Needed 1/2 inch drive and 14 m to fix my truck. Told me on next visit I would get 10 bucks off. Said going need an fuel pump later. The girl said you will ten bucks off. So worked on my truck got where I can get to the fuel pump. Went back to O'Reilly's got the fuel pump and they told me your not going get the ten bucks off because it takes 24 to 48 hours before the ten dollar coupon is text to you. Talk to someone that's been there for a while and said you can do a refund and discount. Really. I'm going do it. I don't waste money.
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April 2023 by Cheryl S.
These guys are wonderful. Sorry I didn't get everyone's name except Christopher but all were great. My car broke down on the way to Arkansas, these guys stepped up to make us comfortable waiting for a tow truck which took 5 hours! They kept checking on us offering food, water, and just commradery. Even called a friend to get advice on what was wrong with my car. Support this group!!!! They are the best! Thanks sgain!
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April 2023 by Terry Smith
I shop at this Crockett TX location quite often. The employees are knowledgeable and pleasant to deal with. They are the reason we keep coming back
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March 2023 by Wanda Stephens
Fast in and out. Had what I needed.
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March 2023 by Kim Cornelius
My husband and i were coming back to Jacksonville from Huntsville and truck started over heating and making noise. Called the O'REILLYs in Crockett and spoke to Seth who went way above and beyond and with an AMAZING attitude to help.
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February 2023 by Brandi Gomez
This store will ship multiple parts to you when you only ask for 1 and 10 out of 10 times they are both wrong. They charge your card multiple times,and when asked about it, it takes a month to get a refund.You can never get anybody other then the store manager to handle issues, which he does not. The staff will lie to you to your face and they do not know anything about the items they sale or what a customer may be asking for
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December 2022 by Robin Montez
Can get most anything you need here for your automobile.... if u can't get it there they can order it for u...
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October 2022 by Dennis Shelton (Space Ghost)
It's got a lot of good stuff.
