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9AM - 5PM
471 Marketplace Blvd Suite 200, Forney
Banks
“I love Relyon, Wendy is awesome every time we need help with anything she always comes through. We have a personal account,savings and our business account and there by far the best. Highly recommend.”
“Very good and prompt customer service. The staff is welcoming with greetings and smiles. I worked with BJ Lewis. She was able to open me up a checking account, print a debit card and deposit a check all within 10-15 minutes.”
“I have been a customer of TBT for over 10 years. I have always been pleased with the integrity and consistency of this bank and have recommended it to several people. I recently had an issue with my mortgage and spoke with Celeste at the Terrell location and have never been more satisfied with customer service. She genuinely wanted to help me, did not seem rushed or inconvenienced and went over and beyond to communicate and follow up with me. She took extra care to take my issue under her wing and I am so thankful. I feel some comfort when I have a bank that cares on my side.”
“I absolutely love working with this bank. The staff is so helpful and friendly. Communication is outstanding. This is like banking used to be - small group of employees with lots of personal service. Tish Sims is the standard that all banking personnel should aspire to. This is honestly the best part of being in Forney!”
“Been banking there since the 90's. Great bank with great employees. I had to get a loan recently and they were awesome. Thanks Amber for all your hard work.”
“The assistant branch manager, I believe Carla, went above and beyond with customer service. Its been a while since I have had my expectations exceeded. Thank You”
9AM - 5PM
201 US-175 Frontage Rd, Seagoville
Banks
“I have been doing business there for over thirty years. I am always pleased with the professionalism from the associates and managers. I am very pleased to see a much better evidence of diversity! I love seeing the friendly smiles and the warm greetings once I enter inside.”
“The people that work at this location are very kind. No complaints there. Also, Bank of America offers good interest rates on loans and I like their online banking system. I think Bank of America can do better with their hold times. Generally if I call in I wait for at least 30 minutes. Sometimes more. I would give 5 stars if y'all could fix the hold time for every single department. Recommendations: longer call center hours, hire more representatives to be in the queues.”
“I recently hit a rough patch and had to get a credit card to help me get by for awhile. I needed to try to get a cash advance so I went to the bank to find out what I needed to do to obtain this. I was blessed to have met Traci that day. I was unable to get the cash advance I needed but Traci was able to advise me on other ways to get help. I was too waiting for my card to arrive and she called and found out when the card was mailed and was able to get another card sent to me in a rush delivery which would help me. If waited on the other card it would've been over a week later. She too assisted me in applying for another card and I was approved! My limit for one is $5000 with high apr and the other limit is 4500 with no apr for 15 months. She called me later today and said to get back with her after I get the cards and perhaps she can get the limit from the one card transferred to the other card allowing more of a limit with no apr. She did this on her own. She went above and beyond to find ways to help me. I got injured at work and lost my job and have been dealing with work comp and I can't work so getting these cards will help me to stay afloat until I can get my settlement. I was so grateful for her going above and beyond. God really answered my prayers went he allowed me to meet her. This branch has always been great for me and I highly recommend it and will continue to go there.”
“Changing my rating from 1 to 5 stars because of the new manager Tania Rafeh. She was very professional, knowledgeable, and her customer service was great. Staff is very professional and experienced. Its a night and day difference from my last visit.”
10AM - 4PM
190 W Cartwright Rd, Mesquite
Banks
“Hi my name is Jessica and my visitor to this Bank was beyond amazing Freddy Miranda was very helpful and patient. He over exceeded expectations thanks Bank of America for hiring this guy!”
“I'm from Denton, TX. Me and my sister spent a few days in Seagulls with our older sister and her son. My nephew took me and my sister to this bank to cash a check that I had. When I went in, I was called immediately to get this done. The young lady, (I forgot her name) was really friendly and helpful. I got the check cashed, and BOOM!! Everything was great and taken care of!”
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“I was in the branch bank in side the seagoville Walmart, and I had a big problem with my card on 4-24-2024 and I want to say Jaylon Garner went above and beyond to help me with my problems ,when the lady on the phone could not and did not do so with that being said I was very satisfied with his great customer service, and I give him a 10.”