O'Reilly Auto Parts provides helpful and polite service, often having needed items in stock or available quickly. The staff offers excellent assistance, including testing car parts like batteries at no charge and helping with installations. Employees are described as well-mannered and maintain lighthearted attitudes even during high-stress situations, such as helping travelers with car issues after other stores failed. The location is noted for providing military veteran discounts. Service is reliable, getting customers back on the road.