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March 2024 by brandon
Rude front desk too busy on her phone to really help us. They knock on your door at 7:15- 7:30 to ask if you are leaving. Not worth $160 at all.
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October 2023 by G VH
Why I checked out early and did not book for next weeks stay…….1. Security Lights outside in parking lot not working, work truck with tools not in secured lighted parking lot.2. Internet intermittent on and off, connection to wifi but internet comes and goes. Nothing more irritating that a business person trying to do online work at a hotel that claims internet wifi available, but in reality has no service or has poor intermitting services.3. Keys, not until I was booked in was I told that there were no working keys to rooms. I had to ask each time to be let into room, and had to wait at front desk for 5 minutes to get someone to let me in. Was given the vibe that I was trouble for asking her to let me in. Once I was told that she could not let me in until for some reason, I told her that I still needed to get into my room.4. Customer service from the front desk is lacking and as if she could care less that a guest has chosen to stay at the hotel.I have stayed here over the years past and the place seems to be dis-regard in maintenance and up-keep, it seems its time to move on.
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October 2023 by yaryar
I've stayed here several times for work. The employees are great and friendly. Food is really good. Rooms are clean and fresh.
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March 2023 by Roger Reyes
Hotel staff continuously wakes you up on a daily basis. Even if you do have a do not disturb sign. For 2 weeks I have been asking about the exercise equipment. None of it is working. None of the electronics in there anyways. No hot breakfast Friday - Sunday & the beds are trash.
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March 2023 by Chris Miller
The outside of the Hotel looked modern and the lobby looked great as well... It was just trickery I tell you!!! It's to fool you about how 1980's your room will look...Rooms: The carpet looked to have some sort of pattern but could quite make it out...Turns out stains don't make patterns and why I couldn't pinpoint the patterns...Nearby activities: N/A nothing around...Food & drinks: They have breakfast in the morning if you like cereal. Powder eggs and mirrored sausages... Oh also undercooked potatoes...
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February 2023 by Christopher Miller
The outside of the Hotel looked modern and the lobby looked great as well... It was just trickery I tell you!!! It's to fool you about how 1980's your room will look...Rooms: The carpet looked to have some sort of pattern but could quite make it out...Turns out stains don't make patterns and why I couldn't pinpoint the patterns...Nearby activities: N/A nothing around...Food & drinks: They have breakfast in the morning if you like cereal. Powder eggs and mirrored sausages... Oh also undercooked potatoes...
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December 2022 by Michael B (Mike)
Staff were out-of-their way helpful and accommodating. Coffee, teas, juice, prepacked pastries, breads, instant oatmeal packets and whole fruits were on the breakfast buffet. Plenty of parking plus the hotel is close to the highway in a quiet town.
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December 2022 by Angry Frog
Pricey, but the food and service make it well worth it.
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November 2022 by kj S
Went to check in; waited inside the lobby calling out for someone to come to the desk. I saw a purse on the counter, unopened Wendy's, but no clerk. Finally called the hotel; when the girl came to answer the phone, I hung up. No eye contact. Got checked in. Was not the room I was expecting, but just wanted to sleep.Next day I left for work, realized that I would need to stay another night in Cotulla so I went online to book another night. Decided to choose a room with two queen beds because a coworker was going to possibly need a bed that night too. Get to the hotel to check in and the same lady says to me "are you new to this?". "New to what?" I asked. "Checking in to hotels?". I asked her to clarify her statement. She says all I needed to do was ask to extend my stay, not book another stay through the website. Well, imagine let-down I was to find that I was given the same room as before, not the room that I booked through the website, and it was not attended to by the housekeeping.Fortunately, my coworker didn't need to spend the night in Cotulla, so I didn't complain about the room assignment, but I most certainly booked a different room.I did have to stay in Cotulla for another week, but I chose to do so at the Holiday Inn Express down the street. It's leaps and bounds better and less expensive.
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November 2022 by Antonio N
Favorite place to stay, home made dinner and breakfast, kitchen staff know how to cook
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October 2022 by Dustin Armour
Dinner served with 2 complimentary beers each night of your stay..and breakfast tacos home made. Say less!
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August 2022 by Rafael Rodriguez
One of my favorite places to stay while in Cotulla, breakfast is awesome, cooked fresh and to order. They also serve you dinner and give you 2 beers free!! Rower in the gym makes hotel workout better.
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May 2022 by Noelee Gonzalez
Very clean rooms, friendly staff and overall great service. The rooms were so nice and tidy, and the housekeeping service was amazing as well, always checking in on us. A special thank you to Julie for helping make this stay great. Definitely going to come again.
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February 2022 by Jack S.
Nice hotel, nice people. Very pretty rooms Beware that the walls have little insulation and you will hear your neighbors TV and even snoring. The hot breakfast bar may be some of the worst food I've ever experienced. take your ear plugs and your own food.
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February 2022 by Michael B (Miles)
Staff were out-of-their way helpful and accommodating. Coffee, teas, juice, prepacked pastries, breads, instant oatmeal packets and whole fruits were on the breakfast buffet. Plenty of parking plus the hotel is close to the highway in a quiet town.
