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January 2023 by Ernestine B.
I lived at Madison Pointe Apartment for a couple of years. I personally can say I never ever had any problems with anything in the apartment. I will be returning to Madison Pointe Apartments soon. I paid my rent on time and always kept my area clean. I did notice the rent has gone up by a lot. But I felt safe coming home from work at night. I would occasionally see a deputy making rounds (sometimes they scared me, but all good!). Juanita, here I come (if she's still the manager)!!!
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December 2022 by Lisa Acosta
If there was a NO star that would be my rating for this location in Cotulla , Tx it’s horrible , the manager is awful she does absolutely nothing to fix anything most of the time the grass is a mile high , it’s roach infested , old refrigerators, rotted floors and nothing gets done ! I have been looking to reach a corporate number to complain and also contacting the health department because it’s absolutely disgusting ? maybe if I get the news involved and health department this place will shut down or fix alll the million issues that the manager ignores ! Time for a new manager ! Someone who cares for its tenants well being and healthy living ! Beware do not move here ! Can’t wait till another complex comes into town this place is pure robbery. Photos to come soon ! I will take pictures everyday and journal it! Fix this property or condemn it!
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December 2022 by Ethan Casarez
These apartments are ridiculous our bathroom has been broken for almost a year maintenance stole from us an denied it, roaches everywhere the grass it always high the kids playground is a mess tue pool is always dirty and closed, there’s potholes everywhere the rent is high for what we pay and can’t even use our master bathroom! Don’t move here !!!!! It’s a mess and a joke !
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December 2022 by Eduardo Flores
Not to much is done.all decided from property owners.
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December 2022 by Lisa A.
If there was a NO star that would be my rating for this location in Cotulla , Tx it's horrible , the manager is awful she does absolutely nothing to fix anything most of the time the grass is a mile high , it's roach infested , old refrigerators, rotted floors and nothing gets done ! I have been looking to reach a corporate number to complain and also contacting the health department because it's absolutely disgusting maybe if I get the news involved and health department this place will shut down or fix alll the million issues that the manager ignores ! Time for a new manager ! Someone who cares for its tenants well being and healthy living ! Beware do not move here ! Can't wait till another complex comes into town this place is pure robbery. Photos to come soon ! I will take pictures everyday and journal it! Fix this property or condemn it!UPDATE TO REVIEW ON GOOGLE FROM THE MANAGER NOT OWNER WHO RESPONDED TO THIS REVIEW 2 MONTHS LATER . This goes to show you how awful this place is . I have filed a complaint with HUD, Health Department and Dept of Aging and Disability . This manager has retaliated against tenants that have complained and the corporate office is unaware . I have reached out to them as well . I will not sit quiet while tenants continue to deal with this managers ugly treatment . It's filthy because of her and she is the only one responsible ! Roach infested even though they stayed for 2 weeks ! Then told that's it no more spraying handle it yourself! I am appalled and looking into suing the company the manages Juanita Lozano and that site in Cotulla ! Be Aware ! And don't let her intimidating threats and letters to scare you from speaking up COTULLA! She knows what she is doing we have proof and to think that management company hired an employee with shady intentions and shady past integrity's at other employers ! I will continue to stand up for the tent ants and the horrible living conditions and treatment they receive ! News defenders is looking pretty promising in near future ! Response from the owner 22 minutes agoHi Lisa,I am so sorry to hear about your poor experience at Madison Pointe. I would like to invite you to come to the Management Office or call and speak directly with me, so I can get a better understanding of your situation and what we can do to rectify it. We are always available to meet regarding situations like you mentioned. Please contact the Management Office at (833) 674-6152.Thank you,Juanita LozanoMadison Pointe Community Manager
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December 2020 by Benjamin Machado Jr
We live here. Bugs everywhere in carpets they don’t come fix anything here! The up keep is horrible and even with this vivid thing they demand rent when there’s no work!!!!
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December 2020 by Jose Silva
Great food and service
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December 2018 by Angel Cruz
10 months later and the leasing manager still let's her self in your apartment when she wants too!!! Theres dog poop everywhere, kids cant even go outside to go play, pools always close, no fitness room like it promises on the brochure!!! Favoritism plays a big roll in this apartment complex!! Grass is always waist high, fence always broken and big potholes in all the parking lots!!! For the price they charge, it aint worth it...rent always goes up!!!
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December 2018 by David Colchado
Worst management ever! No privacy, weeds instead of grass, roaches, pool is never open during the summer, place is falling apart, walls so thin you can hear your neighbors talking. They walk into your apartment without notice, leasing manager is never there because she works two jobs at the same time! This place is a joke, don't waste your money at this place!
