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February 2024 by NEESIE
Marcus assisted me today with a UPS drop. He is so cheerful and kind. He brightened up my day! His type of happiness is contagious! Thank you, Marcus, for the great customer service!
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January 2024 by Ken Nickell
My Physician sent a prescription to CVS Corsicana for cough syrup. When I went to pick it up I was told it would be the next day to get it filled. I called to make sure it was ready since I live 25 miles away. I was informed they had not had it for 2 weeks. Cough medication at the beginning of winter ?Thanks to Walmart in Corsicana I was able to pick it up right away. Also, no waiting in line for the usual 30 minutes.
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December 2023 by Rhonda D.
This is the poorest excuse for a pharmacy. They spend more time making excuses for their incompetence, bad management and poor customer service, than helping their customers. I have paid over 100 dollars out of pocket for a medication that is covered through my insurance, but the pharmacist explained they received a medication with the incorrect number, which is not covered by insurance. What happens to those that do not have the money to cover their medication? This has happened on multiple occasions. As someone that owns a small business, we would pick up the phone and do everything in our power to make it right for our customers! The head pharmacist is apathetic to those in the community that are not able to afford the cost of medication without insurance.
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November 2023 by Brian Crooke
Horrible customer service can't answer nor understand basic questions
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October 2023 by Constance Cade
Horrible customer service. Trying to call and cancel a vaccine appointment and the phone line keeps directing me where I don't need to go. Never got the confirmation email, or I would have canceled it that way. BUT today got three text messages giving instructions on the vaccine appointment. After I had called yesterday to cancel. I will NEVER use them again or even enter their store. Ridiculous to the 10th power. No wonder their ratings are so low.
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October 2023 by No tan Bailey
I really like this pharmacy and the drive through goes out of their way to take care of me.
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September 2023 by Precious Ovalle
They use to be really good, now there’s always an issue and long wait times.
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September 2023 by Terry Watkins
Corsicana has the WORST management, "knock" says she could care less wether medication is filled or not, they been out for weeks, claims they ordered it and that's it, no one concerned about why it has not come in, she says it's not her problem, does that sound like management to you? She should be fired
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September 2023 by Kathleen B.
Regarding the pharmacy...never before have I experienced such lousy service by employees. . Unbelievably rude. Never answer the phone. Then there is the fact that they run out of medication. How does that happen? A pharmacy without prescribed medication for people who really need it.
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July 2023 by Kate Somogyi
I went in to pick up a prescription, waited about 5 minutes. Not to bad.
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July 2023 by Angela C.
Bless this locations heart. I would say they do the best they can but lack management oversight. I received a notification that we had medication to pick up. I Arrived in 30 minutes after the notification to find piles of medication every. I was told to come back in 30 minute. Poor things need someone to help them with some Organization of workflow.
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May 2023 by Pyro
I have moved all my scripts to walmart due to the fact of when I showed up to cvs for the last 3 months in the drive through or the inside line, I was treated like I was inconveniencing the staff. I thought i was the paying customer? I am not getting paid to be there. Its the other way around CVS. Not to mention cvs never could get my double insurance correct and so I was always overcharged. Yrs of being with cvs. Im done.
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May 2023 by Robert White
Consistently terrible. Either the whole pharmacy is closed for lunch, or it’s an hour to get a bottle of eye drops, or “it’ll be just another ten minutes” after they’ve had the prescription for almost two hours.
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May 2023 by James Smith
Poor service, poor customer service, and poor attitudes. Web page keeps wanting to send verification code to an unknown number. This location is a joke. There is at least 10 bodies “working” in pharmacy, but can’t get scripts out. My old pharmacy , before closing, only had 3-4 people and did a much better job. A script for one of my boys is not covered by insurance, old pharmacy discount card $3.99, cvs $28.75. Daughters uncovered script, old pharmacy $3.99, cvs discount card 90 fn dollars. Like most places in corsicana they hire locals and the store goes to hell in a hand basket.
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May 2023 by Katrina Barnhart
There was a prescription called into CVS from a hospital for me yesterday. I called when I was an hour away. They said they received the Rx but it wasn’t covered without an insurance prior authorization. Finding out the price was $56, but needing the medication, I asked them to go ahead and fill it and I was on my way to get it. When I got to the pickup window, I was told (by Brittany) that they didn’t have it in stock and wouldn’t get it in until Monday. I explained that I had called on the way, and that they had it. Brittany told me to come back in 10 minutes. When I did, Brittany and the other girl at the window told me that some man had picked it up. UUUHHHH NOPE. No man even knew I was going to the hospital, nor knew that I had a prescription at a pharmacy that I don’t usually use. This was a flat out lie.After a huge ordeal with the police being called, they admitted to the police that they made a mistake and didn’t want to admit it. (If someone actually did pick it up, then a crime was committed.) Then they filled my Rx because it WAS in stock, and NO ONE had picked it up. It was all a LIE. WHY? To cover up that they just didn’t have it ready? All of that had to happen to fix an easy mistake. Why can’t they say, “this didn’t get filled yet, give me a few minutes and I will get it for you”. No they lied and made up a big fat story.The worst part is that they would allow a customer to go two more days AFTER leaving the hospital because they didn’t want to admit that they made a mistake.I don’t usually trade with CVS because they have screwed up too many times. Now, there is no way I will ever darken their doorway again.