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August 2023 by Kyle Walker
Wanted to charge me almost $10 to cash a customer of mine's check. They called it a convenience fee as if they have any option except to do what Their customer ordered them to do. Their customer their depositor said to pay me X not X - some percentage. So if you are foolish enough to bank here consider the fact that they are stealing from people you write checks to
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August 2022 by Staci B.
horrible financial institution in my experience! i was charged fees that cost $100+ in less than 3 months! $8.95 charges several times with no explanation when i called! then, the unexpected charged caused my account to not have enough $$for a very important mortgage payment!!! so they bounced my check, charged me for it and now after good credit and perfect mortgage payment for 6 years, they ruined my credit all because of unknown bank charges!!! run from here if you can!
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January 2022 by Hugo M.
Great customer service ! They value my time, and it is important to me. It is great to have all the convenient and modern banking features with personalized customer service.
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January 2022 by Martha Stough
My bank is better than the rest. Exceptional customer service from Ms. Kelly Gonzalez- and I speak to the rest of the staff. They truly do banking on a personal level. The epitome of how banking should be ! I know I can always count on Value Bank Texas.
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August 2021 by VIMAL KUMAR
I have always enjoyed the environment at the Southside location. Anytime I have any issues Brianna always takes care of me. When I walk in I feel like I am among family. I always recommend my fellow business owners to "my value bank". I highly recommend this branch to anyone looking for a local bank.
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August 2021 by Mohammad Sukkar
Love banking at ValueBankTX Southside location. The staff there is very friendly and efficient. Several family members of mine bank here as well and this is our preferred location!
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June 2021 by Martha Hoops
My bank is better than the rest. Exceptional customer service from Ms. Kelly Gonzalez- and I speak to the rest of the staff. They truly do banking on a personal level. The epitome of how banking should be ! I know I can always count on Value Bank Texas.
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May 2021 by joel licon
Great experience with every visit. Everybody there has been extremely helpful and kind. Best location!
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May 2021 by Arezoo Nouri
Love the brach of Staples and Lipes.Their customer service is remarkable.The tellers are so friendly and they always take care of my banking service in quickest way possible.Their big smile and greet always made my day.
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May 2021 by Jackie Hereim
Love banking at Value Bank on Lipes and Staples! Everyone is kind and caring-they know me and ask about my family. I can count on the ladies for a great conversation and cheerful laugh every time! Love the women that take care of us! ❣️
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May 2021 by Robert Meza
I usually stop by weekly and I always look forward to being greeted with smiles, laughter and professionalism. The environment is very welcoming so I tend to use the lobby instead of the drive through more often so I can have an even better experience speaking with all the staff. Thanks for all you do ValueBank staff!!
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May 2021 by Margo Vice
I posted this earlier but I posted it on the wrong site so I want to make sure the credit goes to the right people?:I love this bank!!! They are so quick and efficient! My bank is the Staples and Lipes branch and they have the FRIENDLIEST tellers EVERRRRR!! They treat you like a human being with respect and always smiling! I've been with them for almost 15 years and have never had any issues. They are constantly making sure my account is taken care of and are always on guard for anything suspicious looking. Thanks, ValueBank!!
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May 2021 by John Jaimes
I've been banking with VBT for almost 15yrs & this branch is most definitely the friendliest I have ever been to. You can tell that the employees enjoy themselves & make me feel legitimately welcome. Favorite bank branch!
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April 2021 by Clay Hale
The Ladies and Men at Value Bank have always went above and beyond to always take care of my Wife and I . What I Love about them besides great personality is the excellent service with their Fraud Dept if they see something Fishy on your Account they will call you immediately and make sure your Account hasn't been hacked thanks for all y'all do for us
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April 2021 by Bill Vasquez
The Service at Value Bank Texas is Excellent!!! I am Very Happy with the friendly people and beautiful smiles when I walk-in!! All my banking service and Online for my business n personal are at the Highest of Excellence!!! FIVE STARS ALL ACROSS ⭐️⭐️⭐️⭐️⭐️
