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August 2024 by Hooter Texas
This horrible company manages our HOA. There’s is a lady from pacesetter named Julie who treats the homeowners with disrespect. I suspect she is involved in embezzling our HOA dues. Stay far away from pacesetter and Julie. They are criminal
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May 2024 by Amanda Baxter
I would give zero stars if that was an option! One of the worst experiences I’ve ever had renting a property between Pacesetter and the owner of the house, Zara. I really should’ve read the other bad reviews before agreeing to live in one of their properties. Never again!
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October 2023 by IP F.
Trying to rent out 60 year old sub-standard houses with electrical problems, and no one seems to care about it. Terrible communication, they need to work on being honest.
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October 2023 by Pamela Mangum
I would stay away from any place at this company manages. My ac has been out for six months My front door does not close properly and is literally hanging on the hinges. Water pipe burst all the time and your bill will skyrocket, and they will refuse to help you. None of the appliances work and everyone in this office is extremely rude.
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March 2023 by Robert R. Odle (Ancient Texan)
Not very responsive or customer oriented.
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March 2023 by Cheryl Fetsis
RE: Oso Creek Townhouse HOA. There's nothing here. $240 a month for basic mowing and gate keeping. That annual power wash of the units? Doesn't happen. Got rips in your siding? Not their problem. The latest is this roofing issue and that's costing the owners an additional $5680 each. For the money, there's better complexes to invest in.
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March 2023 by Cassy Ortiz
Do not rent from them! Failed to give our security deposit back in time and would forward our calls to voicemail constantly. The customer service is horrible and there's no sense of customer importance on their end.
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March 2023 by Cody Spears
Crystal Tindle at Pacesetter Steel properties was a life saver! We are relocating to the area and it was initially a dreadful experience. The first rental attempts in the area were awful in the communication process. Until we talked to Crystal. She was very friendly and made it extremely less stressful. Responded quickly through phone and email. The house I wanted wasn't available but Crystal immediately helped me find a great deal on another criteria match. Worked with me throughout the day and after 5pm to make sure we got the house. Thank you Crystal from my family & I. Helped us to lease a place with a week deadline. I won't move again without contacting her first. 10/10 rating
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March 2023 by Junior Vela
I'm do upset with these people I moved out of one of there rental houses and left the house really clean and hired someone to steam clean the carpet I had a deposit of 1200 and I only got back 500 dollars because they got someone to deep clean the carpet and clean the house when I left it move in ready don't rent from these people cause they won't give you all your deposit back
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March 2022 by Donna walberg
They have no shame, they unapologetically take the money from the condos that I live in and do as little as possible to help the elderly citizens who make up the population. It's pathetic and I hope they get their just rewards.
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March 2022 by Carl Morgan
Very friendly staff.
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March 2022 by Ariel Mcmahan
This company is a J O K E! Do not waste your time! They never call you back unless you go to the higher ups and complain and avoid you pretty much at all costs! Nobody EVER knows the answer in that front office and are unprofessional, rude and have a lot of attitude for someone who’s getting paid not to manage my property when I’m doing it from 600 miles away! Trash company and all the people who work there! Only reason I used this company was because it was last minute and when military calls, you have to go. I could go on and on about what they did and who they gave keys to and let inside my home while I was in another state but I won’t go that far. Can’t wait until my contract is up because I’ll be managing my property from now on just like I have been since I left my property in their hands. The only thing is they get paid while i do all the work for my tenants since they don’t know how to use a phone and call people back or answer! HUGE MISTAKE!!!!!WOULD NEVER RECOMMEND TO ANYONE!
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March 2022 by Vickie Pearson
My only concern is with the timing of the deposit of the rent money into my account. The deposit of the rent money from the time Pacesetter received it until it's deposited into my bank is taking several days longer. I've been with Pacesetter Property for many years and the serves have gone down.
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March 2022 by ram villegas
Great people
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March 2022 by Lonnie Shell
They handle my rental property for me and they are fantastic! I highly recommend them!
