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October 2023 by Sharon Tillinghast
WHATEVER YOU DO, NEVER PUT MONEY IN THIS CREDIT UNION. THEY WILL LOCK UP YOUR ACCOUNT, AND REFUSE LEGAL PAPERWORK TO UNLOCK IT.
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September 2023 by Laura G.
Rally (navy army) has gone down hill. I have had this bank for over 20 years and looking at changing banks. It takes forever for someone to answer , the rates are high and I have gone in circles with them regarding my safety deposit box. This bank is not what it use to be. I have been so disappointed with them.
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June 2023 by Karen Ķing
Had to get new debit card everybody was pleasant especially the serving techs.
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March 2023 by Debra Laake
Love the staff at this one. Always friendly and very helpful. Place is great. ?
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February 2023 by Dan Hogan
Staff makes an effort yo meet your banking needs. On line products are useful. Well situated branches.
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February 2023 by chainer
I have been with them for years but when my debit card randomly stops working and I’m out of state on my way back- this is not a good thing .. called someone after hours only to be told I have to wait until the following day to get help with accessing my funds very disappointed . Also ordered a new card for my husband and it when it came in the mail it couldn’t be activated.
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December 2022 by Any Day in Texas
I’ll be withdrawing my funds and will close my accounts with Navy Army as soon as they’re at work again. Don’t like games when it comes to my money and there are far better places to bank with at this point.
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September 2022 by Angelica Villanueva
These new machines they have in the drive thru never wanna work with me when it comes to my car payments they always give me my money back and say error "42". I even had one of the lady's from inside come outside to try and show me how to work it and she couldn't even do it either it kept telling her the same thing. She also said alot of her customers have so much trouble with these stupid machines. Plus I go to work at 9am and lobby don't open till 9am they close at 5pm I get off at 5 ?. I'm thinking of refinancing my vehicles some where else
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August 2022 by Bernice Silchenstedt
Inept customer service. Deposited a check made to my name to my business account for three years and they rejected one check because it was made to my name. They told me it was overlooked. I then asked if it was overlooked for three years and they don’t have an answer. Stupid.
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November 2021 by Thomas Russell
Great bank to do business with.never had one issue.
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August 2021 by HH9252000
Tried to setup a business checking account. Was told "no" and "I can't" to often. I had a long review typed out, but nothing will change. Your people are to busy telling me what they can't do for me than telling me what they can do. I went to their competition and gave them my business.
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July 2021 by Kayla Jacinto
I hate this place, absolutely the worst customer service I have ever dealt with. Trash.
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April 2021 by Lee Ann Dollie
Dont trust them with your small businesses. Left 2 invoices for branch manager and she NEVER called me back instead had one of her workers call. Not professional at all.They wont protect your business at all.
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April 2020 by Patricia Coleman
I have been a loyal member for over ten years and I will never change banks. Interest rates on checking and CDs are highest anywhere.
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February 2020 by Arian Walker
Elizabeth is very sweet and was great at helping me out with my card !