-
December 2023 by Alex Martinez
Outstanding customer service provided by Samantha Hardin Loan Officer. Very friendly and professional definitely recommending her to all my friends and family.
-
December 2023 by G Rodriguez
Ashley went above and beyond to help me today, It is very rare to find someone that takes care of customers like she did.Great Customer Service!!Thank you, Ashley
-
December 2023 by C & C Fun Factory
Yea like a 3 ring circus in there. They’re not happy until you’re not happy and then they shout “have a good day”. Weak manager and enabler. I’ve only been there twice…my first and last time!
-
November 2023 by Dave C
I live down the street from a Rally and stopped in on my bicycle to break 3 hundred dollars bills. They wouldn’t do it as I wasn’t an account holder. I then had to go back home and get in my car and drive to my bank ( Wells Fargo ) miles away where the clerk didn’t even ask for my account # and gave me the six 50s as requested. Rally is under no obligation to be nice, but I will never forget that they weren’t and will be happy to share that opinion with anyone willing to listen. Word of mouth can be negative as well.
-
September 2023 by Maria L
Vianca G; at the Kostoryz Rd location, was very helpful, friendly, knowledgeable and was able to hear my needs in regards to a car loan. Thank you so much Vianca I am forever grateful. You deserve more than FIVE STARS you did an outstanding job assisting me.
-
August 2023 by J Dele
Thank you Sandra Vasquez for making it soo easy to open an account! Very professional atmosphere pleasant experience!
-
June 2023 by Nicholas Calhoun
Visited this bank to deposit a check. This branch isn't too busy or too slow. It took me five minutes to just get a check cashed. Got no complaints or anything about this branch. Been coming to it for five months now. It's very convenient and traffic isn't a problem. Would highly highly recommend this branch to anyone in the area. It is well maintained and the tellers are very respectful.
-
March 2023 by Andrew Simcik
Easy to access and close to home, ( used to be easier to drive through before the school nearby put new dividers in and turned it into a one way.) but i digress.... this location has always been quick with transactions, everyone of the bank tellers here have been courteous and helpul with whatever issue or questions you may run into. whether its the smart ATMs i use when i need to deposit a check or add some cash for a bill pay online, or more often like for me sometime in need of someone understanding patiend and knowledgeable to consult with on better personal banking practices, what they might be doing right (or not doing) an tips to move towards healthier stable creditscore lifes
-
February 2023 by Tina Marie Castillo
Apparently navy army is now charging "savings" accounts when your money remain in savings and inactive for 6 nths, lol anything for a buck navy army? In these times? Thanks for that you guys must need more money than you already have. Wow
-
February 2023 by Virgie Ortega
The young lady that assisted me was very patient and helpful and helped me with a smile
-
January 2023 by Donald Cooper
Worst bank iv ever had . The 1st check I ever deposited with them they lost for 6 months . Iv went maybe 15 times to their atms between 6pm and 8pm and only once were they taking cash deposits. I went to two different locations last night and neither was taking cash deposit. Their loan rates are higher than Members 1st which is also a local credit union . The branch manager told me he found my check 7 months ago but that was a lie , I had to eventually talk to the VP of NavyArmy and she basically just made excuses as people around here tend to usually do. Instead of taking responsibility and moving forward it seems more important for them to defend their actions or lack of action . They lost my 1st check with them and then still I haven’t been able to deposit money so this bank is completely useless to me . I will be going to remove my money and close account today . I’m in sales so luckily I talk to a dozen people a day about financing and where to go , I will advise everyone to stay clear of navy army and I will tell about my bad experience and usually that’s enough to direct people to another bank. Also because they are embarrassed to come back to my office with a loan from a balance I said I had bad experiences with . I’m a very blunt and upfront person so people tend to trust me usually.
-
December 2022 by Agent Elite
Update - ATMs have not been a problem since my last review. I had issues with them in the past but it seems they have been problem free for months now. Thanks. Changing to 5 stars.
-
December 2022 by J C
If you go to the bank on Kostoryz ask for Mandy she is awesome
-
July 2022 by Skylor Heinaman
We needed to get financing for a new car and Matthew B our loan officer was beyond helpful. Not only did he help us with our loan but he also gave us great advice on how to deal with the dealerships and even got on the phone with them when there was confusion about our pre approval letter. We couldn’t be happier with our experience and we will definitely be coming back for any future loans we need.
-
May 2022 by Owna Ownca
Wont be coming here at all. Find another bank thanks easier to work with. Dont come here for a cashier's check if you dont have an account.
