Mattress Firm Moore Plaza is highly praised for its exceptional customer service and knowledgeable staff. Reviewers highlight the helpfulness of team members like Amber, James, and Luis, who listen to customer needs and provide valuable assistance in selecting the right mattress within budget. Many customers appreciate the quick service, including same-day delivery, which is considered a significant advantage. The staff is described as professional, kind, and dedicated to ensuring customer satisfaction, even during challenging financial times. Shoppers report positive experiences, often in and out of the store within a short time while feeling supported in their choices. Overall, Mattress Firm Moore Plaza is recommended for anyone in need of a new mattress.
No pressure at all! Amber was so helpful. She listened to me and helped me find a great mattress within my budget. I would recommend giving them a try for your next mattress purchase.
November 2025
Had a great experience working with Luis to pick out and purchase this mattress!
November 2025
James Perales is absolutely the best! Comes through quickly for us every time. Same day delivery is unheard of these days. We love our new mattress and the service we are given. Thank you James♥️ Mattress Firm what an asset he is to your company!
