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October 2022 by Mark M.
Friendly staff, clean store!Merchandise disorganized.Backstage area interesting...Signage hanging from ceilings doesn't match current location of products. No maps with depts listed. Plus dept for women - signage present - looked all over.Finally nice employee told me they no long have women's Plus department!
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October 2021 by Paula W.
I went to the Macy's at PG Plaza in Hyattville, MD today. They were blaring spanish music that was too loud. The quality of the store has really gone down over the past ten years. The music was too loud and I got what I came for and hurried up and got out of there. Even though it sells designer products and perfumes, it reminds me of a five and ten cent store now.
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April 2021 by Norma Gutierrez
It is a awesome Mall great stores
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April 2021 by Stacy Likesbutterflyes
It’s very clean and Mary upstairs was a very sweet lady
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February 2021 by Del Quintanilla
Good customer service at the Clinque counter great prices
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October 2020 by Wayne Nobbie
Brought some jewelry for my wife's birthday. Got a good deal on a 14 carat gold necklace.
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July 2020 by Denise
They have the best sales!!!
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July 2020 by Ariz Hernandez
(Translated by Google) I like to buy(Original)Me gusta comprar
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June 2020 by Kimberly B.
I was shopping at the La Palmera location- I had brought five items up to an associate (Jeannie?) who was working at the AYS counter - she asked smiling if I needed some assistance, I remarked that I thought these two blouses where on sale on-line - that's why I came to your store.. her reply was ' we honor Macy's on- line prices'!! Although, it took some time out of day , she was kind enough to look the items up and I bought all my items because of her going out of her way to look them up .. I was so happy with my purchase, and while she was ringing me up she was engaging and told me about a shoe save that was going on as well.. Thank you .. Macy's Staff! Although , COVID is going on and has made things change , I was just really happy that one on one customer service still occurs at this store and it's why I will continue to shop here!!! Five hundred stars!!!
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May 2020 by Grace Navarro McNett
Quality and wide assortment of products, competitive pricing, promotional events.
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May 2020 by S B.
Hands down the most disorganized store I've been to in my life. Not just the most disorganized Macy's. The most disorganized store period. Beyond that, I've had employees tell me they'll ring me up when they've got time & gone right back to discussing their personal soap operas. One of the girls in the lingerie department may be pregnant and has no clue who the father is. So yay. I get to know that now. I went back bc Macy's was running bonus days with Clinique, no one working the Clinique counter & the girl at another cosmetics counter seemed a little surprised that I would ask if someone WAS working the Clinique counter. I mean, I can't imagine why a cosmetics counter would be staffed at all, especially when there was a promo going on. I left, went to Ulta, got my moisturizer there & didn't give a shhh about the gift. I spend more time walking right back OUT of Macy's than I actually do shopping there. Get it together or give up entirely. The store is a giant pothole.
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March 2020 by Maria Leal
2nd register was immediately opened for me. I was next in line as the 1st person was being helped. I was there to pick up a package that was delivered to the store for pickup.
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March 2020 by Steven Clark
On the way through.
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February 2020 by GONZALO VILLARREAL
Handy and accurate
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January 2020 by M. Jafari
They offer real sale with high quality after Christmas