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September 2024 by Gilbert Perez
Good service and knowledgeable staff
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July 2024 by Jim Lickteig
I tried two different times today to deposit some money with no luck and I called service and they told me that it appears that the atm is fully functioning which it wasn’t. Very annoying and frustrating!!
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May 2024 by Lets Boogie
ATM is always not working or you can't deposit money into it. Why have an ATM?
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May 2024 by emilia donnelly
I actually love banking with frost as a company, I have been banking with them since I was a teenager. But I will say, miss Desiree behind the front dest is very rude and ignorant. Insinuating they're terribly busy, won't have an eta to print my statements for me. And after all I said was "ok that's fine let's just get it done" as in, let's get this ball rolling if you think it'll take a while. (Duh) then she accuses me of having a tone and starts to belittle me. Absolutely absurd customer service that I have never encountered at this location. I suggest to management to reevaluate her position at Frost Bank.
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March 2024 by Rose Mccadio
Great bank
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February 2024 by Eloisa Sutphin
Trash trash trash trash. ATM NEVER WORKS. EVER. Tellers take forever to do anything. Go to any other bank in the city besides this one.
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September 2023 by Maria Jones
❤️ Love it !!
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August 2023 by s guy
Hardly ever have to wait in line. Quick ,good service
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June 2023 by Lynda Wyatt
Always get to talk to me a human in the phone, friendly, professional, courthouse, clean, coffee, fast, accurate...
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October 2022 by Luis Guzman
Denise Martin needs to be demotes she has the worst customer service of all and she's the teller supervisor , she is quick to judge you just by the way you look, she's racist , she's rude, and the way she talks down on customers its unacceptable,then when she know shes wrong she plays innocent, frost bank on staples branch manager you need to do something about it it's not right , pls have Miss Cassie or what ever the name of the lady on drive thru window is she need to be your supervisor shes alway nice and professional, once again Denise Martin needs to be retrain .
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October 2022 by Noah Wight
Teller couldn't read so held up the line for about 10 people so she could go find someone who isn't legally blind. I don't really think blind people should be tellers at a bank. No wonder she never balances her till.
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October 2022 by mega sharktopus
I blame the public education system. None of the people here are literate and can't make decisions. They probably have to ask for permission to drink water like at dollar general. No child left behind.
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September 2022 by Gerard Garza
They got GREAT CUSTOMER'S SERVICE.?????
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September 2022 by jennifer zinnecker
i’ve been with frost over 30 years, love them!
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July 2022 by Benjamin Gutierrez
Denise was so nice and helpful and this location saved us from turning to another bank thank you denise
