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January 2024 by Maria L
Stephanie Serrano personal banker went out of her way to assist me. Thank you for great customer service
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October 2023 by Kenneth Sowell
Awesome atmosphere...
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May 2022 by Frank Self Jr.
Been banking for years with frost. Tried others always come back to better service
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March 2022 by Travis Pease
Do not use Frost. They will lie to you over and over again. It will take you at minimum 30 minutes just to get someone on the phone, once you do they will give you 10 hoops to jump through just for you to call back wait another 30 minutes and find out there are 4 more hoops. When they finally do have everything you find out everything they said about the process leading up to that point is a lie. No wonder they don’t let you do anything in person at their locations. They wouldn’t be able to keep employees due to them lying to their customers. So they require most things been done online or over the phone. Overly ridiculous and I will be closing every account I have with them.
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October 2019 by Ruby Zapata
it was so great one of the most mesmerizing places ever the people there are so courteous
