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February 2024 by arlene munoz
Don't ever order online, even SHEIN is more reliable than Forever 21. I ordered online with delivery to the store, the store stated they didn't have my package even though customer service was telling me it has been there for 5 days already. I requested a refund since they couldn't produce my order. Where is it only God knows.
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November 2023 by Joann Marron
I wouldn't even give this place a 1 star due to the customer service. The manager Nathalia is super rude and does not know what customer service is. She literally made me wait 10min so she can make plans with another employee and walked off to talk with another employee and talk about me calling me the b word. When she noticed i heard her she looked at me like a deer in headlights. So rude and disrespectful. Nathalia needs to be fired and replaced! Shop at other stores not here!
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October 2023 by Yasmine Torres
I couldn’t even get a refund for the shirt I bought and it didn’t fit and I bought the biggest size that they had. The shirt wasn’t for me. I even brought the receipt. The “so called manager” and a store clerk told me that I had to find a bigger size even though I bought the biggest size. So they told me that I had to get a different shirt. I couldn’t even get an in store credit. So I got a different shirt for the same price but I was still charged for $2 and some change. Why is it that Windsor can do refunds but Forever 21 can’t? Forever 21 = Forever Sucks
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September 2023 by Sydney B.
An employee wouldn't let me in the store to shop because they were closing in 20 minutes..... However the doors were open and the hours say different. If you're closed at 7:35 and not 8 maybe update that instead of standing guard to an open store.... Just a recommendation.
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September 2023 by viridiana martinez
I was disappointed.I went in to purchase some items and as a tourist I wouldn’t recommend walking into this store ... I was checking out and ( some old lady that was supposedly in charge ) finished . I had a question about the price due to a discount flyer and I guess it bothered her to the point her and an associate starts to giggle at me , and I call it out . and we literally start to argue , telling the associate “ get my manager keys “ I don’t care if you’re a manager for two years or not , as a manger for three years at my company , I can tell you ; that you aren’t professional at all and surprised you’re still even there . It’s disappointing visiting another city and there’s miserable people bringing their miserable life at work .
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March 2023 by Julie Jo Raymond
Love the clothes, hate 2 stories but it's worth it for the sales
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December 2022 by Nancy Gribbin
Myself and daughters visited the Corpus Christi store this evening and although we enjoyed the store the lady who seemed to be in charge was extremely rude to my daughters, when they tried to enter the changing room together. My 20 year old daughter was told she couldn't supervise her younger sister who is 14 years old. It wasn't just the fact this wasn't allowed it was the rude abrupt manner she was told. We will not be visiting again.
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July 2022 by Josshua Hughes
The cashier's were severely rude when I went in to make a cash return. The manager stated I had to produce an identification card. As I was on my lunch break, I had left my wallet in the car, taking only the receipt in for the return. I had to call corporate office just to do a return!!!
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February 2022 by Jane N/a
This place is a joke. Management refuses to hold their employees accountable. Incredibly disrespectful and childish. Absolutely disgusting. I’ve never been to an establishment where a manager acts like a 12 year old arrogant child. She even refused to apologize after an instance where she was completely in the wrong (and more than happy to admit she did what she did in the wrong which was extremely unprofessional and disrespectful). So she loved to admit her disgusting behavior but renounced the idea of taking accountability and responsibility for her words and actions. Doesn’t even deserve a star at all.
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June 2021 by Ilaiza Gomez
Due to the pandemic fitting room's abeyance, bought around 7 pants to try at home. Needed them to have some work environment specs. Next day suffered an accident that led to a major surgery, so never had the time to try or return. Went by the store after the month for returning policy. I was supposed to only exchange and not get a store credit, according to the return policy,. I was still in recovery, pain meds and physically unable to be in the store for the time it would take me to grab enough items to meet the amount I spent. The manager understood an made an exception granting me the store credit. Good actions have to be recognize and I really appreciate her care.
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May 2021 by Destiny MacDonald
Current, hip, and fresh styles make this a great place to shop!! And the staff are always friendly and helpful!
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March 2021 by Charlotte Dahlin
One of my favorite stores ❤️✨ love the folks that work here!
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March 2021 by Michelle Ruiz
Good deals, variety of styles
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March 2021 by Sherrie Jones
PerfectThey are having a 50% off sale items today.
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January 2021 by LUIS RAMIREZ
My Girl Loves this Place