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November 2023 by Leti Salinas
I have to say the first time we purchased my GLE 350 in 2019, service was amazing! We just purchased our 2021 GLE 350, fully loaded, and the service by Roy Tovar and Mercedes was over-the-top!!! My car is PERFECT!! Just like the last time, As I walked into the showcase room, my car was sitting there with a BIG RED BOW. Thank you so much Roy and Mercedes, it was definitely worth the wait.
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October 2023 by Roshanda Gray
I would like to thank Ernest Aguilar for his AMAZING customer service! He made my purchasing experience a true Mercedes experience…VIP from start to finish!! Ernest is an outstanding sales representative and a great asset to Ed Hicks Mercedes.R. Thomas
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October 2023 by Daniel Collins
My wife and I were on a road trip from Austin to Port A in our EV and we were running low on battery so we decided to stop here to use the dealerships public chargers.Unfortunately, all of the chargers were taken when we got there. We were trying to figure out what to do when the dealership manager came up to us and offered to let us use the dealerships private fast charger.After connecting our vehicle to the charger, he offered to give us a ride to a restaurant so that we could eat dinner while our car charged. We accepted his offer. After finishing dinner he picked us up and took us back to the dealership. We thanked him for for helping us and we were back on the road!This was some of the best customer service I have ever experienced and I wasn’t even a customer! I highly recommend Ed Hicks imports.
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September 2023 by Jason Garcia
One word comes to mind with this place "Professionals". These folks are 100% on their A-game. I drove 2.5 hours to have a second opinion on my 2013 Sprinter van and the trip was worth every mile.After a previous attempt to address an emissions systems recall at the Mercedes dealership of San Juan, TX, my emissions system was in a faulty state.I then brought my vehicle to Ed Hicks and they knocked it out without a hitch. I can't be more happy with the results of the work Alex and others did to get my Sprinter running without faults.
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September 2023 by B Michelle
Absolutely recommend this dealership! We saw the vehicle online, made contact, negotiated the deal over the phone and drove 2.5 hours to finalize. We arrived at least an hour after closing, and the process took another hour. No complaints, didn’t feel rushed by anyone. From the GM, sales, to finance- they couldn’t have been more professional, accommodating and pleasant.
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August 2023 by Charlene Farias
Alfredo at Ed Hicks Mercedes made the process of purchasing my custom build 2023 GLB 250 so easy and pleasant. He is an awesome consultant! He went above and beyond to make sure I had a good experience. Thank you so much! ?
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August 2023 by Becca Michelle
Best car dealer ship in town! Just purchased my second Mercedes there & the process and paperwork went smoothly! I highly recommend this dealership if you want your forever car! Ask for sales man “ROY“!! He treated me like family! I’ll never get a car anywhere else! All the workers at hicks take care of their customers not just try and sell you a car. They care ?? !! Thanks again!!! Now go tap in and go see Roy.
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July 2023 by Angela
My salesman was Ernest. I definitely recommend him to anyone. He was patient through the entire process and it took me a couple of weeks to decide which vehicle I was going to choose to purchase. He didn’t rush and always understood that I needed to be absolutely happy with my purchase, and even encouraged the various options and helped outweigh the pros and cons to the various vehicles we looked at. He helped me look on the Mercedes site, as well, to customize exactly what I was looking for. He even went out of his way after the purchase to help me out with any troubleshooting, helping me install personalized settings in the vehicle, and followed up with me to make sure there were no issues with the vehicle. He also personally installed my plates when they came in. He definitely is the BEST salesman I have ever worked with! If you’re looking for someone that will help you and take care of you through your new car purchase process definitely ask for Ernest!
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July 2023 by Courtney Duerr
I came here with my car in service, and ended up buying a new car with the help of Alfredo. He was very personable, and helped me find my dream car. Great service and everyone who works here is wonderful. I definitely recommend Ed Hicks Mercedes!
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July 2023 by Justin Colmenero
EXCEEDING EXPECTATIONS CONSISTENTLY!!! Mari (Marissa) Valent-Luna always goes above and beyond! She makes the car buying experience easy and seamless. I know when I refer friends and family they are in great hands with Mari and the Ed Hicks family. If I could leave extra stars on this review I would! Thank You Mari for your professionalism…. GO SEE HER!
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July 2023 by Darron L. O'Neal
Mari is an excellent and exceptional salesperson. The process of me purchasing my Mercedes was effortless and smooth!! I’m enjoying my car even the more just because of the service she provided. As a General Manager myself I push my employees to strive for excellence with great customer service and the service I recieved from Mari was that and MORE! It MADE me want to purchase! Thank you Ed Hicks!
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July 2023 by Kennishah Maddux
I have had the pleasure of purchasing two vehicles from Ed Hicks Imports in Corpus Christi, Texas, and I must say that my experiences were quite satisfying. From the moment I stepped foot onto the dealership, I was greeted with a warm and welcoming atmosphere.First and foremost, the staff at Ed Hicks Imports deserves commendation. The sales representatives were professional, knowledgeable, and not pushy in the least. They took the time to listen to my needs and preferences, providing insightful recommendations without trying to upsell me on unnecessary features. Their expertise and genuine interest in finding the perfect vehicle for me made the entire purchasing process much more enjoyable.As for the vehicle selection, Ed Hicks Imports boasts an impressive inventory. Whether you're in the market for a luxury sedan, SUV, or sports car, you'll likely find what you're looking for here. The vehicles were well-maintained and in great condition, which further instilled confidence in my decision-making.Furthermore, I must mention the after-sales service at Ed Hicks Imports. The service department has always been prompt and efficient in addressing any concerns I have had after my purchases. The technicians are highly skilled and provide excellent maintenance and repairs, ensuring the longevity of my vehicle. Everyone there goes above and beyond and make me feel valued as a customer.Overall, my experience at Ed Hicks Imports was extremely positive. The exceptional customer service, extensive vehicle selection, and dedicated after-sales support make this dealership a noteworthy choice for anyone in the Corpus Christi area. I would not hesitate to recommend Ed Hicks Imports to friends and family in search of a quality vehicle and a pleasant buying experience.
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July 2023 by Kennishah M.
I have had the pleasure of purchasing two vehicles from Ed Hicks Imports in Corpus Christi, Texas, and I must say that my experiences were quite satisfying. From the moment I stepped foot onto the dealership, I was greeted with a warm and welcoming atmosphere.First and foremost, the staff at Ed Hicks Imports deserves commendation. The sales representatives were professional, knowledgeable, and not pushy in the least. They took the time to listen to my needs and preferences, providing insightful recommendations without trying to upsell me on unnecessary features. Their expertise and genuine interest in finding the perfect vehicle for me made the entire purchasing process much more enjoyable.As for the vehicle selection, Ed Hicks Imports boasts an impressive inventory. Whether you're in the market for a luxury sedan, SUV, or sports car, you'll likely find what you're looking for here. The vehicles were well-maintained and in great condition, which further instilled confidence in my decision-making.Furthermore, I must mention the after-sales service at Ed Hicks Imports. The service department has always been prompt and efficient in addressing any concerns I have had after my purchases. The technicians are highly skilled and provide excellent maintenance and repairs, ensuring the longevity of my vehicle. Everyone there goes above and beyond and make me feel valued as a customer.Overall, my experience at Ed Hicks Imports was extremely positive. The exceptional customer service, extensive vehicle selection, and dedicated after-sales support make this dealership a noteworthy choice for anyone in the Corpus Christi area. I would not hesitate to recommend Ed Hicks Imports to friends and family in search of a quality vehicle and a pleasant buying experience.
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June 2023 by Nadine Joann Martinez
Ernest Aguilar was sure to go above and beyond to help get my husband and I the best deal possible and get me into my dream car! Ed Hicks Imports is not my local dealer, but because of Ernest & Ed Hick’s amazing customer service it is well worth the 2 1/2 hour drive for all my Mercedes-Benz needs!
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June 2023 by Jan Erwin
Working with Marc Bane to purchase my new Mercedes GLC C300 was an extremely easy transaction. He made it so smooth from everyone involved to driving out the door. I would recommend Marc Bane if you are in the search for a Mercedes !!