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September 2023 by Maria Silgero
Our Teller Desiree Casares was outstanding in assisting my Mother and me. She has a beautiful personality, wonderful patience and a joyful Spirit. She did an excellent job in assisting us with all we need. Please recognize as she deserves it.
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September 2023 by Jo Ann Mendez
My dad passed away and went to closed his account and transfer his money to my account. Talked to Joseph and he said it would take about 24 hours before the account will be close. He said the board had to review the account before they could transfer the monies into my account. He said he will call me when it was done and to go in to sign some papers. Well a week and a half went by and no phone call. When my mom passed I closed her account and transfer her money into my account and it was done right away and was done by the teller at the same credit union. If you tell the customer that you are going to call them make sure you call them back when everything is ready and done.
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September 2023 by Kathryn Herrera
Well it was ok but they do take a bit longer. But waiting in line to sign in is ridiculous you wait and waste all that time and then you gotta wait again to get taken care of awful. And the one in Callahan is just stupid went there and the teller says well I can do it but I don't have permission well hello then what are you doing there stupid talk about the running around wasting my time gas and money very incompetent.
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September 2023 by Christina Mcgee
Ashley Pardom was very polite and courteous and did an excellent job in providing guidance on what I need to do to improve my credit score.
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August 2023 by Florie Zamora
Went by there again today 8/16/23 and again I was hoping Desiree would assist me and she did. Thank you for making it so easy for me and assisting me with my request.Desiree Casares at the Trojan office was such a great and sweet person to me. She understood what I was needing and she explained everything to me in a very positive and very helpful manner. She showed me that there are people out here working to help with all they can. She didn’t stop until she took care of my problem. Thank you Desiree. I appreciate all your help and I’m grateful I got you to help me this day. You’re an awesome asset to Coastlife.
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August 2023 by Lionel Garza
The experience is always great at Trojan, they never disappoint. There are the Chicfila of credit unions it’s always their pleasure.
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August 2023 by Mm Dela
Customer service here sucks. No one in this branch knows what they are doing, not Ashley and not Joseph. They don't care about any of their members. With the exception of Kim Candeleria, she's great. She's the only reason why i still even bank here. There's no atm and their online services are so basic and out dated.
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July 2023 by Odilia Benavidez
Awesome (Ashley Pardom) extremely knowledgeable and a wonderful personality! Was successful in helping me with my issues. She is very sweet and personable!
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June 2023 by Rita Rivera
My goodness, the amount of help and great advice I got in such a short amount of time speaking with Kim Candaleria was AMAZING and VERY helpful! I really appreciate her. Stopping by after work being so tired was WELL WORTH IT! thank you so much Kim???
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June 2023 by Leticia Salazar
Ashley Pardom a Financial service partner at Coast life credit union bank on Trojan cc tx has always answered my questions, she's given me solutions to any problems. A huge relief to be able to go to her with any concern about my account. Thank you very much. ?❣️
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May 2023 by Michelle Uranga
Kim Candelaria was extremely helpful and very persistent, on her rate of getting our loans. She worked diligently on assisting build our credit score as well. Looking forward to banking with Coach Life Credit Union for all our banking needs.Highly recommend her to all our friends and family!
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May 2023 by Kendra Platz
Went in today thinking I had fraud and left with knowing how to better my credit score all thanks to Kim C! I can’t thank her enough for being so genuine and giving me the guidance I needed!
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April 2023 by Reggie Johnson
Kim Candelaria is the financial service partner for CoastLife credit union. Kim has done a lot for my family and I. From showing me how to rebuilding my credit and how to be more financial establish. Kim is one of the best and I can not say thanks enough for everything. I’m so happy and glad that in this world still have people like you. God bless you
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April 2023 by Yvette-Marie Lerma
Ashley at the Trojan Branch helped me out this morning. Compassionate, efficient, and sweet. This kind of service is why I continue to brag about CoadtLife being the best credit union ever!
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April 2023 by Nichole Medina
Absolutely so greatful for Kim, Ashley, Hope, and Joseph!! They made the entire process so easy and helped me every step of the way!! Would recommend them to anyone!! Super satisfied!!
