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October 2023 by Art Irvin
I recently went to the Corpus store to prepare for a wedding. I originally spent over $200 on a few items. I found the service to be average at best but not terrible. I had to return for a hat. I went twice looking, and decided to purchase a $300 hat, not something I do everyday. Unfortunately, I was invisible BOTH times. The second time a group of young store employees and their friends were huddled around the hat steamer so I respectfully and patiently waited until they finished their conversation. Upon completing their visit I was still standing unattended and waiting for assistance since the hats are unreachable for customers. I was completely ignored; it was obvious that I was not a priority. I went to the checkout counter. I politely asked for the store manager. After a 10 minute wait I asked if he was available. After another 5 or so minutes. He showed up. I informed him of my experience and said I would be spending my money elsewhere. His approach to handling my complaint was to, sarcastically, tell me to 'HAVE A NICE DAY'. I'm not one to be sarcastically dismissed and I called him on his demeanor and removed myself from the negativity. I went to Boots -n- Britches around the corner and was treated with respect and a young man went out of his way to assist me even to the point of shaping the hat to my specifications. Yes, I'm old school rodeo. Forget Cavenders, they are OFF my list.
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August 2023 by Drew W.
I purchased a pair of Wrangler jeans which unfortunately didn't fit right. I read their return policy and was within all perimeters, even printed and completed the return form which is a little archaic. I did receive a refund but it was only 70% of what I paid. I get that i may not get back the shipping costs but still. Won't be buying again.
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July 2023 by Katie Roberts
This is the go-to place to get some quality boots, work boots, hats, belts, accessories, jeans, and jackets. Everything for every event. From 4-H, get up. To show off your moves at the local dance hall. Or to know the clothes can handle the rough work in this Texas environment.The staff here is amazing!! Call ahead, and tell them what you need, and they'll get your order and save it for you til you can walk in!The hours are convenient, and so is the location!Thank you again for all the help over the years to this locations staff (Brenda) and management!!
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July 2023 by Andres Ascencio
They have great supply buy you can clearly tell staff is payed off sales. They can get to be too much. They are nice and attentative but after a long days of work I don't want to deal with people. I just want to get what I want and pay without getting checked in on every 2 minutes.I want to stress staff was great, I am aware they are just doing their job and am aware this is just cavenders business model. However I often choose to go to other stores to avoid being escorted around the store
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June 2023 by Evett Estevez
Went to Cavenders and I found some really nice boots for the fourth of july! Great customer service. They have a really good sale going on. I love them.
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June 2023 by Saul Guerra
For the past 6 months they have not been able to fix the AC can’t even try on clothes without coming out pouring in wet! Don’t know how the poor employees are able to work in that type of environment
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June 2023 by Robert Lazo
Visiting family in Corpus Christi, Tx and we stopped by for some boots for my daughter. Massive selection of boots in every color and style you can imagine....wall upon wall of boots for everyone's fancy. Customer service was amazing and they even shipped the pair of boots we bought back to California for us. Definitely recommend ??
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June 2023 by Joann Rushton
Best customer service. Treated me so well, and used my name.
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June 2023 by Lady T.
Love this place. Customer service has been great every time we go. Juan helped us and helped us get a coupon $25.00 off the workboots we bought. Thank you !
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May 2023 by Dennis Johnson
Nice place with alot of merchandise. Staff were very friendly and abundant. Couldn't turn a corner without someone asking if we needed help.
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April 2023 by Suzanne Garza
We were greeted as we entered the store. We were promptly asked if we needed any assistance. We didn't find the size item we were looking for, and the sales person offered to place an order for us.
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April 2023 by April M.
This is more for the web site, though this is my local store and I don't exactly feel comfortable shopping for clothes there. Themselves folks are all young kids and I'm an old lady with old lady style. I couldn't find my pants in the store, the young lady couldn't find any "in the area" so I went on line. It said it was available. I ordered 2 and it took a month plus to get one then, with constant calling and a few weeks later my other pair. I thought I was ordering from a warehouse but the folks said it's coming from a store. I said how? The young lady said no one had any and your web site said they had some. The 2nd pair was not what I ordered but I need jeans. These jeans also don't feel like jeans but spandex material. Do they sell jeans or not?
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March 2023 by Sabrina Nesmith
Lovely place, the atmosphere is great, the workers are dressed nice and management is cool and understanding , helpful as well! Smells good and the boots are great too! Just gotta remember to order in a half a size from your own regular size tho
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February 2023 by Tiana A.
wow what and experience this crew was amazing from the help in the isle to the cashier who was so patient when my cash app wouldn't work this was our first trip here we will no longer go to boot jack wish I would of got the cashier name but the guy in the isle was Braedon or Brandon the cashier was a guy keep up the good work customer service still exists will be back for sure
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February 2023 by Darcy Maiangowi
The sales lady was very helpful to find me what I wanted. I was actually most impressed with the reasonable prices, I was expecting to spend more.
