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February 2024 by Brian Williams
Batteries Plus scored a negative. I will steer my friends or family away from their products. Bought a car battery from them over the internet. Received a personal phone call and confirmed an appointment the next day. On time for appointment, technician quickly began the install and removed my battery. Batteries Plus replacement was incorrect. Technician had a battery that would fit for $65 more (Bait and Switch??? or just an error). I suggested split the difference at this point. He agreed. He got on phone with corporate and one hour later gave up because financial system wouldn't allow for the problem. Technician gave up, I had lost patience, technician reinstalled old battery. Then another 15 minutes for them to figure out refund. Staff was extremely friendly, not a local staff problem a company corporate problem.
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February 2024 by Ashley Murphy
Quick and efficient battery replacement! Wait time was as quoted. Honored online coupon
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February 2024 by John Hyde
Excellent service! Thank you so much!
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January 2024 by Bryan Gallardo
Always friendly and quick. Got lifetime car fob battery changes and it’s always convenient for me to drop by and get a replacement without getting charged again.
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January 2024 by Steve Tee
Good battery, good price, quick service, free installation of car battery
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November 2023 by Faye Pursche
very helpful
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September 2023 by Daniel Gutierrez
Michael who is helping from a Waco, TX store rocked the show! His customer service and dedication to the business stand out. He helped us get our core fee refunds from out of town orders. Almost an hour of his time with our complex order, but he was determined to help us. I could say so much more. Stellar customer service is lacking these days. Thank you Michael!
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May 2023 by Ann H
I received excellent customer service from a young man who was quite tall, but unfortunately forgot his name. He was fast and very polite. I was having issues with my iPhone not charging and he helped me right away. If I ever have the need to replace batteries or get my phone fixed I will be happy to bring it to him again. I recommend them and the next time I go back I will get the gentleman’s name so I can give him credit in this review!
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May 2023 by Serena Tolentino
Greatest service and fast turnaround time! Will definitely come back again!!
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April 2023 by Jeff Keith
Great service, employees knew what they were selling.
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March 2023 by Jason Livy
needed a phone screen replaced , went online and made an appointment they called back needed a deposit to order the screen which is fine but couldnt take payment online or over the phone needed me to drive an hour and a half to do it at the store what a backwards place
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March 2023 by becky M
Great place to get a phone fixed. They are fast, reliably priced, vary friendly and the store is vary clean. This is the second time I have had a device fixed and would recommend them.
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February 2023 by William Gallagher
James was awesome. We performed open heart surgery on my Escape since Ford really made the battery change unfriendly. Two thumbs up ! ! !
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February 2023 by imstarryeyed
Nice staff and had a weird battery for my 1980 game and watch Pocket videogame
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January 2023 by Gregory marks
Friendly people. Prompt service. Good prices. They went out of the way to find the right battery for my car.
