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July 2024 by morgan.
I wish I could give this place a zero! I went in to look at a used Jeep Wrangler and almost immediately was lied to. I caught Adam in a lie regarding how long the Jeep had been on the lot. He told me a month when in fact it has nearly been about 100 days.
Went inside to negotiate price (sales price was listed at ~17000) and somehow ended up looking at a 22k price tag because of an already pre-installed package that added nearly 3k to the sales price. A quick look at the TxDMV and it clearly states "The advertised sale price shall be the price before the addition or subtraction of any other negotiated items." So why isn't this car advertised at 22k initially, when the advertisement depicts the car at ~17k with the package already installed? Sounds really shady to me. In fact, I was told this package was *nonnegotiable* because it was pre-installed and it had gotten a clear coat, AC boost (whatever that means? Like the $30 cans at Walmart?) Adam also told me that the reason the car had been on the lot for so long was because apparently it was in the shop for 70 days, according to him. It is clear to me that this car was never in the shop; the windshield was still cracked. It had sun damage on the hood, so what clear coat? Hadn't even bothered to try to clean some of the rust off the bottom.
This dealership is employed by uniquely manipulative salesmen desperate to run a get-rich-quick scheme. I was initially willing to overlook the lying and offer 20k, but the disrespect that I experienced tonight was astounding and genuinely disappointing.
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July 2024 by Grace Vela
Bought a Ford Escape, before I drive off, the small eyeglass compartment door above the windshield falls off..the sales person takes compartment door with him and says they will replace it..to this day about 10 months later they haven't replaced it, even after so many trips over there. They just ignore me. Makes you feel like..while they are selling you a vehicle you are important but as you drive off they no longer know you..Both my son and I bought a vehicle there.. I'm one very disappointed customer..I don't recommend this place..
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July 2024 by Layla Bennedict
I went to look for a new vehicle and as soon as I got there people were already outside waiting to help. I cannot thank Michael and the whole team enough for helping me find my perfect car. They’ll be there to listen and help out in any way they can. Thank you to the tallest salesman in Corpus Christi!!
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June 2024 by Christopher Cuellar
Very good experience. Sales guys worked well with each other I am very impatient and my salesman was busy so I explained that I would not like to wait. My salesman let another person help me with no issues or arguments. I was in no way wanting to wait my turn so very happy that he was willing to let someone else help me with my purchase. Both salesman were great to work with.
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June 2024 by calvin zheng
Highly recommend to go see Sandra Carson in Access Ford dealership. She is super friendly great seller. Place order for 2024 F350 limited take about 15 minutes she got all the information and next day already got the order. Unfortunately got family emergency have to cancel and move out the state. Give her a shot.
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June 2024 by Brenda Lee Vasquez
Quick and friendly and within price range in getting my vehicle serviced
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June 2024 by Daniella Rey
I recently had the pleasure of working with Glenn while choosing a car for myself and my daughter, and the experience was nothing short of fantastic. From the moment we met, Glenn's expertise and genuine care were evident. He took the time to understand our needs, preferences, and budget, offering valuable insights and recommendations tailored to us.
What truly set Glenn apart was his attention to detail and personal touch. He noticed my Friends TV show purse and immediately made a connection with a line from the show, which made the experience even more enjoyable and memorable. It's rare to find someone who not only excels in their professional role but also takes the time to connect on a personal level.
Glenn's patience and thoroughness in answering all our questions ensured we felt confident and well-informed throughout the entire process. His friendly and professional demeanor put us at ease, transforming what could have been a stressful experience into a delightful one.
Thanks to Glenn's outstanding service, we found the perfect car that meets all our requirements. I highly recommend Glenn to anyone looking to purchase a car. His dedication to customer satisfaction and his ability to make the process fun and engaging are truly commendable. Thank you, Glenn, for going above and beyond to help us!
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June 2024 by Jeff Willis
This is a great dealership. Our sales person Rick Lerma is first class. I would highly recommend the company to anyone.
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June 2024 by Abram Garcia
Access Ford's Service Department has never disappointed me. They provide excellent service and my service advisor (Adam) answered all my questions. Thank you.
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June 2024 by Jose Gabriel Galarza Corujo
Thanks Shawn for your excellent customer service. It goes above and beyond.
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June 2024 by Gilberto Omar Garza
Very friendly and helpful treated me like a VIP ☺️
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May 2024 by Andres Garcia
Bel was great. I highly recommend the mobile maintenance service.
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May 2024 by Martin Garza
Excellent.
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May 2024 by Brenda Armijo
thank you all so much for sending Benny out to my home with your mobile service to fix my recall issue. He was so kind, courteous and professional. I had no idea you provided the service. What a blessing, thank you. God bless you. Have a great day.
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May 2024 by Bweet Bweets
I have bought vehicles over the years from dealerships. Access Ford does not fit the pattern. They are a relaxed team of very professional employees. Sales, service and finance all demonstrated superb customer service. I highly recommend Access Ford. Honestly, I was quite surprised by the team because of my numerous experiences with auto dealerships. And, I got a good deal on a great sports car at Access without any pressure and without misinformation.
