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July 2024 by Michelle Smith
This CVS is very responsive. I receive calls back quickly when I leave a message. The location in Lewisville on FM 407 would never call me back. This pharmacy is so much better and closer! Thank you!
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July 2024 by Emma Guilstorf
I have never had any issues with this CVS. The pharmacists and technicians are always really nice and you can tell they work hard.
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July 2024 by Sissely Luckie
Adrian was the absolute best! I was stranded and my phone died and she made sure that I was getting everything I need. She was so selfless and refreshing. Definitely gave me hope for humanity. I will definitely tell my friends about this location and the beautiful staff members they have! Thank you so much Adrian for helping me sweet girl!
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July 2024 by Kevin Daae
Great service from Anthony! He was very kind and professional despite me coming in right before close, and graciously helped me find all the items I needed in the store :-)
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July 2024 by Mike and Lisa Arnold
Poor customer service and ruder at the drive through window.
Not my fault that CVS is the only job you can get…..
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May 2024 by Hannah L. Santo
I love this location. It’s right by my house so I shop here pretty frequently and it’s always so well organized and I’m always greeted by very friendly employees like Melissa! She’s very friendly and always can count on her for help!
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May 2024 by Alex Belmarez
Appreciate the help from Melissa. She was very pleasant and hope to see her again when I come in.
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May 2024 by Christen G
They had my prescriptions ready in less than an hour, and the drive thru was a breeze to pick up. Will definitely return for future needs!
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February 2024 by Cody M.
I bought a phone cord from there that didn't work. I went up to the counter & no one was there. So I said "Hello". Andrew comes over and told me "you don't need to yell buddy". I'm not your buddy. I told him "I wasn't yelling" & asked "what am I supposed to do walk every aisle till I can find someone?" "Is there a bell to ring?" He just said "ok". I will admit I did say it loud enough for the whole store to hear it. If I would have said it in a conversational tone, how would anyone in the back hear it? It wasn't in an aggressive manner. It's all good y'all have self checkout but don't have a bad attitude if someone is calling for help at the register. I do yell "THANK YOU!" after he helped me.
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February 2024 by Ronald S.
Worst customer care service I have ever experienced on a continual basis especially when critical medications are involved. I am transferring all my prescriptions to another CVS. If my company didn't require us to use CVS, I would never step foot in one again especially the one in Corinth. If I could give them a negative star rating I would.
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January 2024 by Elizabeth Sullivan
First off, I went to buy a humidifier for my breathing. Found what I needed went to checkout and the clerk at the counter who was on their cell phone looked at me, looked at the self checkout lane as if to imply I should use it then reluctantly checked me out. Ok, go home and unpack my inhaler only to find it had been used! So unsanitary and surely breaks some kind of law! Just took back and was first TOLD without being asked what I needed that there was a self checkout!! Explained I will NOT use self checkout that is what you are here for and second I need to swap out because item I bought had clearly been used. Said I had to refund then repurchase. Nope, not waiting for refund to show up on my account. She did finally swap out but I will NEVER come here again. Funny thing is this was my very first visit here and will be my last!
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January 2024 by Misty Chesnut
This location is so convenient for me. Unfortunately, my experience with the pharmacy has been terrible on multiple occasions. I have waited in the drive through line for 15-20 minutes to have the window gate closed in my face while the pharmacy tech looked right at me and said nothing. This was 10 minutes prior to their closing time. When I parked and went inside, 3 pharmacy employees were all walking out. This was more than 5 minutes before they close.While I understand a need to have boundaries supporting closing on time, there has to be a reasonable effort to provide customer service as well. I arrived 25 minutes before closing and didn’t even merit a conversation. I was just blatantly disregarded. CVS, in fact, does NOT care. How disappointing.
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December 2023 by Yuliana Hernandez
I went in today to do a couple transactions to use my ExtraBucks. First transaction no problem, when I went to the front to do the spend 20 get 5 on scott, the older lady said she could take care of me which I politely refused and went to SCO. Which she then raised her voice at me and told me to go to her. I then again, told her no thank you, considering that she just raised her voice. I used my extra bucks and scanned (1) .50 cent coupon for the paper towels and it called her over and she told me they are not accepting printable coupons anymore(I just printed it out today). So when I finished my transaction I went go back to get a couple more things to finish the rest of my extrabucks and she YELLED at me that I had to go put my things back in my car and that I couldn’t be around the store with things I just bought. All while she was checking out other people. At this point, I just went back and placed the other things I was going to get and left. Never had q cashier tell me they don’t take printables anymore or that I had to take my things back in my car. I hope she doesn’t treat anyone like this again.
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December 2023 by Nan Kissy B.
DISGUSTING!! I should note first of all, they only have one and a half star review before I even post this. I went into the ladies room and it was beyond nasty. I mean feminine issue nasty. I went and told the pharmacy and the pharmacist said somebody just made me aware, I'll call the manager. I heard her page the manager. And I heard her page the manager again. So as I'm walking up to the front of the store and I see a guy scanning products. I asked him if he was the manager, and he said yes he was. I told him you're being paged. He kind of shrugged and looked at me like, well? I told him the ladies room was in dire need of attention and that it was unusable. He said, " Well, I'm the only one here, so nothing I can do about it." Wow, how about go lock the door at least, if you're going to leave stuff like that out for people to walk in and see! I did not shop here and will go to Walgreens down the street! Keep in mind the photos I posted were the only ones that were actually clean enough to be posted on a site.
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December 2023 by Andrea Eberhard
1 star because 0 stars isn't possible!Issue after issue all related to nobody ever being available to answer questions and resolve issues with an actual person.
