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April 2022 by Jessica Lynn
My husband took his 2019 outlander for a routine oil change on 3/14 on 4/6 his car started acting up. He took it to the dealership thinking it was his transmission on 4/7 we received a diagnostic that the wrong oil change performed my Lone Star was done on his car- he tried to go speak to Greg at which point Greg shut him down and was unwilling to give a refund. I called and spoke to Greg, Greg said they just took over on 3/7 we gave Greg all receipts as he requested to receive the refund for our diagnostic fee back. As soon as my husband provided the receipt to Greg he said "yes we performed the wrong oil change". My husband provided Greg with my contact info and Greg assured he would follow up with us Monday. Greg dropped the ball and we had to follow up today, unwilling to provide a full refund Greg said half a refund on diagnostic and full on oil change, we would of never had to pay diagnostic. Greg told us it is our fault because we chose to not bring it to him for repairs, good one take it to the place that messed up a routine oil change to fix it, and that my husband signed the RECEIPT authorizing that oil change! Make sure you know what type of oil your car takes, pay attention and make sure you inspect THEIR JOB(you know what they are PAID TO DO) VERY WELL before driving off because they do NOT accept responsibility for ANY OF THEIR MISTAKES.
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June 2021 by Dennis Webster
Car wash malfunctioning. No spot free rinse, not worth the $10 charge. Used to be an excellent place. Sad.
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November 2020 by Kenneth Bowman
As to date removed negative comments about how they charge you..but I was wrong..still no refund for being over charged...avoid at all cost
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December 2019 by Shyra Lynn Echols
I selected to have the basic wash for $5.00 and when I check my bank account it had charged me $10.00. I left the car wash with soap still on my car and the dryers didn’t come.
