H-E-B Pharmacy is a trusted source for routine immunizations and the COVID-19 vaccine, ranked #1 in customer satisfaction. The staff frequently goes above and beyond to help, providing seamless prescription transfers and professional, polite assistance. They take time to offer clarification on medications and help find recommended products, with interactions that can ease a customer's anxiety. Many find the workers kind and phenomenal, applauding their good work under busy conditions. Some customers, however, report negative experiences, stating that service took forever and the staff was unfriendly, which led them to stop using the pharmacy. Wait times can be longer due to high volume, a situation compounded when other local pharmacies close. While some people lash out at the workers, the pharmacy continues to handle a sudden flock of new customers, maintaining its commitment to health and safety.
No apt needed, accept most of the insurance and fast service.
September 2024
Overall, the HEB Pharmacy is a great place. I have had several times where I was given inaccurate readiness info, but techs are very busy. The service is reliable overall.
May 2024
Slow pharmacy but name one that isn’t. They’re thorough. Always busy though
