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July 2024 by Latisha walton
Although he was under pressure by his peers , Isael helped me tonight! No rush!
Very patient and kind. Not to many like this!
Team player!! Maybe he needs to be manager!
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June 2024 by Domingo Hernandez
Good service
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May 2024 by Texanna Fernandez
Thank you, staff, for the prayer.
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May 2024 by christian ortiz
Read all the good reviews but that was not my experience at this Autozone. I purchased an air filter and asked to borrow a screwdriver so I could just replace the filter right there. Apparently they don’t lend tools anymore, was told they don’t lend tools. Funny, because this location helped me replace a battery, an intake hose, and lent me a screwdriver to replace multiple filters. This location is now the last place in Cove I’ll be looking for parts. Yes, it wasn’t the end of the world, and yes I have a screwdriver at home but it rubbed me wrong that everywhere else in cove bends over backwards to try and help you and I couldn’t use the 1million dollar Autozone screwdriver.
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April 2024 by MacKenzie Grant
Chuck M. went above and beyond to make sure I got what I needed for my vehicle. Very knowlagable and kind.
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April 2024 by Linda Nelson
Idk who that woman is working behind your counter, but maybe if she would shut her mouth and not talk over people and actually listen to the customer, I'd have made a purchase. But no, I couldn't get a word in to actually explain what I had going on bc she wouldn't shut up for 2 secs. Plus , she was extremely condescending in her tone with me which I do not appreciate either. My mother and all 3 of my brothers are certified mechanics. So, I do know a little something about vehicles. Especially since I do most of the work myself. Won't be back to that location
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March 2024 by Michael Romanelli
Pam Shepperd, the store manager, took amazing care of me. Her demeanor and personality lit up the whole store. She was so kind and professional. I have always shopped at this store, but she has sealed my loyalty. I couldn’t be happier. Please share with her what an important asset she is to your organization. She is extremely knowledgeable, and is truly a professional. Thank you, Pam, and have a blessed day!
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March 2024 by Sydell Morgan
I need help this morning regarding my car. The manager Pamela Shepperd
exceed my expectations with her caring and her knowledge of the car part that I needed.
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March 2024 by Ashley Davis
I went in to have my battery checked due to having my car needing to be jumped, and Johnathan K at the Copperas Cove store, went overr and beyond. He checked my battery , alternator, and even checked the voltage and ampage. He explained possible reasons and gave me various prices on a new battery. He was friendly, resourceful, and very efficient.
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March 2024 by Daniel Solis
Pamela was really helpful
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February 2024 by Carlos Moreno
The store manager knew nothing about automotive parts or how to operate the computer system. While I was there all she seemed to know how to do is flirt with the customers and her employees. The store has stuff laying all over the place and was unorganized. I would not recommend going to this location it's one of the worse I've been to.
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February 2024 by Monessa Quitano
Regina N is super nice and super helpful 10/10 service!!
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February 2024 by Betty Kluever
Never had a problem everything is great
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February 2024 by Lacey Schneider
Ki’ẽterica, The part sales manager at the Copperas Cove location was amazing today. From helping resolve our issue with our battery to getting us a new one and even taking it to the car, she made our experience positive and effortless. Highly recommend this store and Ki’ẽterica for all of your auto part needs! She was wonderful!
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February 2024 by Huncho Madmaxx
Kieterica( part sales manager) fast serving if u need any help just ask for her .
