United States Postal Service
Post OfficesHours:
450 S Denton Tap Rd, Coppell TX 75019 Hours
About United States Postal Service
The United States Postal Service location at 450 S Denton Tap Rd offers walk-in passport services and retail mail services. Reviews note that the location is often very busy, with very long lines for passports. Experiences with staff vary significantly. Many customers report positive interactions, describing staff as very kind, very helpful, respectful, and smiling, with specific praise for their hard work in managing long waits. They are noted for staying positive and getting through everyone. However, multiple reviews cite one particular employee as being very rude, unwilling to answer questions, and causing confrontations with customers, leading to suggestions for management intervention. Other staff members are highlighted for being a sweetheart, patient, and providing awesome help, with one noted for keeping customers organized and making them feel well taken care of. The location is described as sometimes being understaffed.
Most Recent Reviews
August 2025
Avoid if possible. Slowest service ever experienced, only one person working the desk, self service kiosk broken, five other people in line with similar complaints. Go to any other usps than this location.
August 2025
Needs more people at the desk assisting clients vs having 1 working on documents ignoring the clientele and only 1 attending people.
August 2025
Terrible customer service. Super rude to every customer who comes in, with no desire to help people. This is consistent across many visits. Learn how to provide half decent customer service, please.
More Comments(206)
Nearest USPS Stores
- Coppell, Texas
