-
July 2024 by Anand Arya
Visited a few times, quick service and polite workers.
-
June 2024 by Amir Khan
I have been coming to this store for years, never had any problem. But today's experience required some feedback. As my bank were closed (my usual place for notary), I came in to have 2 documents notarized. I was told ahead of time that it is $10 per document and $1 additional for each page on the document. After the young man was done notarizing, he charged me over $40. When I inquired, he said there are 4 documents. I tried to explain to him that a real estate settlement statement is 1 document with additional pages. Obviously he was not accepting my explanation. I guess this is what happens when you hire young people, do not train them properly and they think they know everything (I really doubt he knew what a settlement statement is)!
-
February 2024 by Rob Pierce
This is my local UPS Store and they are always helpful and nice. I can always get in and out of there quickly!
-
January 2024 by Reena Zaidi
Best experience every time been going here for years
-
June 2023 by Emily S.
THe owner is nice but I had a fragile item that I trusted them to ship, he assured me it would be fine and it arrived destroyed. Clearly the packaging they chose was not adequate for my item. I regret trusting them with my package.
-
December 2022 by Arnold Lira
Fast service every time. In and out in 2 mins most of the time for package drop-off. Friendly and efficient.
-
December 2022 by S. Dhungel
The service was really good. I ended up in the store without any preparation. The representative without being frustrated by how ill-prepared I was, explained to me all the steps I need to carry out and printed the label for me. This all was done with a very warm gesture. This will be my to-go UPS store.
-
December 2022 by Ahsan Ahmed
I already wrote a review on Yelp. I experienced very poor service that the owner called it world class
-
May 2022 by Charlita Jones
This store was the most impartial to race (black people). I felt violated.Especially since they have a business relationship with Amazon customers.1. The guy did not help me with the large packages I had in my hand. At least If I am walking to the door and enter the store with a large package then the courteous and above approach thing to do is too be helpful. Not this store. The young man was not rude, but he definitely showed me he was not going to help me. He also stood onone side of the register and made Me pack the boxes to the other side. I asked him for some tape and he said, “no” and suggested I purchase my own tape. He made me pay for the Amazon label and a box to place my items in. This was my first time to ever spend $20 to send back Amazon items. This was the worst experience ever. The UPS store on MacArthur Blvd in Irving TX is the best. They have always packed, taped and labeled my items for me. I will not ever return to Coppell TX UPS store again.They are racist and I felt it.I will be calling Amazon to complain also.
-
April 2022 by Chioke A.
Make sure to print your UPS shipping labels ahead of time or they'll charge you a $1.62 for a single black and white print (on way fancier paper than you need). 20lb basic paper would have done me fine, but where's the revenue in that.
-
February 2022 by Monique Vaughn
I wasn't trying to leave the review for the store but for ups in general. The store is fine the help was great and very informative.I paid for a package to be delivered in 2 days it took almost 3 weeks to be delivered. I tried to get my money back and ups billing told me I don't qualify for a refund even though I paid 20.00 to have it shipped in two days and it didn't get there until 2 weeks later I'm very displeased and upset with ups. FedEx would have never!!
-
September 2021 by Steven Son
The owner and all staffs are very cooperative and courteous.
-
August 2021 by Kyong Kim
Perfect store. Very kind, clean, professional. ?
-
August 2021 by Nathaniel Ruby (Nate)
These guys are very quick with their processing. Had to return some packages to Amazon and I was in and out in 2-3 minutes with receipt in hand.
-
July 2021 by Alice Kim
Perfect store. Very kind, clean, professional. ?
