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“I’ve been to this UPS a few times,to mail packages to my son,it’s on my way home from work. The employees are very professional, I’ve never had to wait very long to get my package mailed, Excellent Customer Service. Today I met the owner John Burnette and his wife Lahoma,actually I was doing some plumbing repairs for them. Couldn’t ask for better people. Thanks John & UPS”
“I walked into this location and the line was nearly out the door, but I was quickly seen to have my package processed because of Max. He was awesome, quick, efficient and friendly. Made sure everyone was greeted and satisfied with their drop off. I was in and out in less than 8 minutes with a long line in front of me it was impressive to watch and see the line dwindled down fast. Thank you so much for the fantastic service.”
“This UPS store is absolutely fantastic—consistently delivering outstanding service! I believe I’ve made use of nearly every service they offer, and each experience has been top-notch. Most recently, I had an urgent need to get important documents from Flower Mound all the way to Portugal. They shipped on Monday, and incredibly, they arrived by Wednesday of the same week! That kind of speed and reliability is nothing short of amazing.
Thank you so much for your continued excellence over the years—and especially for going above and beyond this week. I truly appreciate everything you do!”
“I had to have important documents notarized. The lady named America helped me. She was outstanding ? God bless America!!!
God bless UPS!
William Jones ?”
“Khushi and Nook were fantastic! They were very knowledgeable, helpful and kind. They printed my project quickly and efficiently. I will definitely be a repeat customer.”
“A Hidden Gem in Bedford.
Nestled in the Kroger shopping center a great place not only for shipping, shredding and copying but notary, personal mailbox, makes Keyes and Gayle’s custom wreaths! Go check them out.”
“There are no other mailing service companies that I trust more with my shipments. I own an apparel company and it is critical that things are shipped, labeled and sent correctly. I’ve had numerous issues with other businesses, but never with Mail and Copy Shoppe in Southlake. I trust them with all of my business and personal shipping needs. They offer many more services than just shipping. The owner and staff are incredibly knowledgeable, professional, friendly, and always willing to go the extra mile. There is nowhere else I would take my business!”
“I've been getting shipping and notary services here for over 20 years. This shop is 100% part of the heart of Carrollton. I went in today for notary services and the service, as always, was fast, friendly, and convenient. If that isn't enough, the interior is homey and charming, and full of adorable gift items. Every employee has been 100% kind and respectful every time I've been in, but I had the pleasure of working with Ray today, the man who opened the store more than 2 decades ago and still works there. I for one am so pleased that this institution is still serving the High Country and Woodlake neighborhoods!”
“Dropped of a return package and young man who helped me couldn’t have cared less for helping me. Usually the two gentlemen who own the company are exceptional and friendly but this man was almost rude.
Not the same customer care. I love this location but this was an off day for sure for customer service. No thank you or any eye contact. Nothing. I know returns are probably a pain to deal with.
I will still do business here andI have been a good customer since they opened.”
“This is my favorite place to get documents notarized. The owner is very friendly and efficient, and the costs are very reasonable. I highly recommend this place.”
“Has to be the best ever customer friendly UPS store in all of USA! Very knowledgeable and helpful representatives! They always service with a smile on their face!:)”
“First,
Let me start off by saying this place is top tier. Customer service is wonderful. If you have any business that need an identity go here. I love the conference room. Great for meetings or depositions.”
“1st went to the Denton loop 288 store, both of the girls at the counter were incredibly rude, I left w/o being helped because I do not tolerate b.s. went to the Highland Village store and Michelle was so incredibly accommodating. I always go to this location and never any issues. DO NOT use the Denton Texas UPS store offnof loop 288, the workers are very young, immature and disrespectful. Fix it UPS.”
“The customer service at this location is top notch! Sam was so patient and understanding of all my needs! She went above and beyond, exemplary service. I appreciate you Sam. Thank you great job!”
“I'm glad to write a very positive review about my experience with project that I commissioned at "In the box back and shipping".
This was a Color print/copy of an art book. This project was highly individualized and required extensive computer cropping and preparation before printing. Tommy did outstanding job. The result expected my expectations. I highly recommend this place for any printing projects.”
“Amazing store experience! It’s great to know that there are still people out there that even in their job they still try to brighten people’s day!!! Zain was amazing and not only did he make the packaging I came for easy and simple, but also enjoyable. He’s a brilliant staff member and someone who totally brightens the entire mood and environment of the store with not only professionalism and proficiency, but also with personality and happiness!!!!”
“Always a great experience never have had no issues cashing business Checks great customer service Veronica , Cynthia, Rosa are great to work with all the employees”
“Mr Don is so Amazing quick on his feet kind and hardworking going above and beyond for everyone including his coworkers. He is the Best and deserves an Appreciation and all the accolades. THANK YOU SO MUCH”
“Crystal and her team has always been friendly when I have come in, called or emailed. They helped us with name badges and printing. We appreciate the level of communication and working with small businesses.”
“I have been trying to ship a multi-piece oversized package via Fedex for weeks and couldn't find any solutions for boxing it. I called Fedex in Denton and they were rude and not helpful at all. I almost gave up on this deal but luckily I called here and had the BEST help from the guy that answered the phone! He discussed the appropriate solution and was a huge life saver!!”
“Came in here after I got my paycheck way later than expected. The girl behind the counter was super nice and made sure that I had the cash I needed! This place honestly cake in clutch yesterday! ??”
“Probably a great place to do business but it would be appreciated if the accurate holiday hours were reflected. I just made a 15 minute drive out in the rain as it stated Christmas Eve hours open until 4:30 only to arrive and see it’s closed. The notice on the door states they’re closed Christmas Day, but doesn’t mention Christmas Eve so it’s a bit confusing.”
“Tom at the service desk gives 10 star customer service every time we need help with mail services and I would drive 1.5 hours just to keep using this UPS location solely due to him!”
“I opened a mailbox with Emiley for my business, she was knowledgeable, helpful, and efficient. I was impressed with the small business opportunists they have available and will be returning for blueprints, and other printing needs.
Great staff. The owner Galoust is also very involved and has helped create a very comfortable environment for his staff and customers.
-North Texas Solutions”
“The employees here are all so nice and friendly! This is my first cash checking place I’ve been to and I plan on only doing my business here so that should say something!”
“Amazing service from the young lady working here this morning. She was helping multiple customers at the same time and doing it well! Very impressive and she did it with a smile. Much appreciated. We will be back.”
“Amy and her team were so patient and helpful when I came to them with a mistake I made. (I put the wrong label on a package and realized it a week later). Amy talked me through how to handle it and it all worked out! Thank you, Amy!!!”
“Kathy and AP are exceptional ladies I enjoy going to this location because they take such good care of me and Always do everything so amazingly! They are top notch at their job and I greatly appreciate them very much!! It’s nice working with people that do an exceptional job.”
“I came to drop off a package not knowing my item needed to be taped and instead of them charging me, the front desk girl taped my item for free! She stated labels that say “customer packed” MUST be packaged and taped and if your return label says “No box no label” they can tape it for you no charge.
Aliza (I misspelled her name) was very kind, professional and helpful. She offered me free tape just this once since I didn’t know and saved me $7 from buying a brand new tape!”
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“The service was really good. I ended up in the store without any preparation. The representative without being frustrated by how ill-prepared I was, explained to me all the steps I need to carry out and printed the label for me. This all was done with a very warm gesture. This will be my to-go UPS store.”