-
December 2023 by Christine M.
Great gym! Clean, all the equipment you need, and the staff are all super nice and helpful. Definitely worth joining for the new year!
-
December 2023 by Jalyn S.
This gym offers an exceptional fitness experience with a fantastic environment. The equipment is consistently well-maintained, and the staff is incredibly supportive. I highly recommend it for anyone seeking a great workout space.
-
December 2023 by TwoTee C.
This location has at least 4 employees at all times and sometimes up to 6 or more. With all the employees the gym is dirty, locker room smells like dick cheese, dirt and dust by machines, multiple machines out of service for months. The worst part is the lack of staff enforcing re-racking of weights. Members are constantly having to rack others weights that left them on machines. Ive watched one member spend 30 minutes racking weights all over the gym that others left, every day he's at the gym. Ive also watched multiple females struggle to rack hundreds of pounds before they can work out on a specific machine. Staff and managers have been told multiple times by myself and my 100lb girlfriend, who re racks 450lbs worth of weights before she can actually use a machine, as well as others with no effort to change it, unacceptable to have that many employees doing nothing but looking at their phones and posting to tiktock. I don't even need to work out most days, I get a work out from picking up after everyone else. Service is lacking here just like most other businesses these days...save yourself some money and buy your own equipment, rack weights for yourself at home and you won't have to suffer through seeing grown ass men wearing children shorts with their genitalia hanging out, men with nails and make up on, this gym needs to undergo some serious changes
-
December 2023 by Jackie R.
My husband has consistently worked out at LA Fitness on Hwy 121 in Coppell since 2020, listed as a "Signature" location. Frequently, I go and wait for him in an area designated for waiting because there is a place to sit and a TV going. Over the years, I have waited there at least 50-60 times. We just tell the person at the front desk, "I'm going to wait", and they wave at us, I go sit down, and my husband goes to work out. Never a problem. However, today, Stephanie, stopped us and explained the "rules" saying that I couldn't wait there. Her tone was not rude and it was not kind either. Stephanie's hard-line stance spoke loudly to us demonstrating us that LA Fitness is overly inflexible and there is no consideration or courtesy for members who pay month after month and year after year. My husband will be canceling his membership, along with our friends who have been members there.
-
November 2023 by Pierre P
Poor management team at this location. A shame because the location and facilities are good. I have been reporting the specific item in the pic which is such an easy fix. I have been reporting it for over 3 months now. As of today it’s still on the floor. Other items reported take a very long time for them to address. I do appreciate the cleaning staff. They are the only that actually talk to guests while management is playing on their phones at their desk visible for all to see.
-
November 2023 by Zach Page
Great gym. Busy, but large enough to handle the traffic. My only complaint so far is that they don't have < 100# dumbells.
-
November 2023 by Praveen Kumar
Clean clean clean LA Fitness.. its super clean compared to the other location i used to go in Irving.. its not usually very crowded and got all the standard equipment you would expect from a big box gym..
-
November 2023 by Austin Hayes
Clean, and I have never seen it over-crowded. Though I miss when this place had paper towels, so I could blow my nose.
-
October 2023 by Lisa W.
Great gym but more importantly great staff.Shout out to Luis who I see daily with a warm smile.I came in the other day in flip flops and cut my foot on the door. Luis instantly ran to the first aid and had everything I needed!! As always, he ALWAYS goes above and beyond!!Thank you Luis for being you!!!
-
August 2023 by Diane Reyes
I visit many of the locations in the DFW area, so I can tell you the Coppell location has the best customer service of them all! Each gym was clean & equipment the same, but what sets Coppell apart is the personnel, who provide superior customer service & are more knowledgeable than their Prospect counterparts. Worth driving the extra miles!DJLittle Elm
-
June 2023 by Clay Dallas
Thank you Amy for your help today. Been going to LA Fitness since the pandemic started , but this is the first time that an employee actually had a conversation with me while activating my membership. It took Amy less then 10 minutes to activate my membership and got me all signed up with the app .This is the only LA Fitness that offers towels to its members since it’s a Signature club.The gym is decent ; the equipments are cleaned and enough to cater to its members.
-
June 2023 by Ahmad Karimi (Pedi)
Very clean and nice place. Just don't waste your money on personal trainers here, I don't have a good experience about this. I really regret doing it. You don't make my mistake.
-
April 2023 by Guido Fernández
I signed for la fitness : and I received a good welcome from Mattew the manager : he is always available to help in any issue , thanks Mattew !
-
April 2023 by Gigliola Lubiano
This Signature location is always great. The machines are in working condition, it’s clean, the temperature and air circulation are great, there’s space to move… all in all, one of my preferred workout destinations.
-
March 2023 by Michael DeRosie-Drye
I have been going to this club for 8 months, and again today the gym was not open when I arrived at 5am today. This has happened at least once a month and I have to find a new gym in the mornings. I am planning of switching my membership.
