“Chris R did just a fabulous job! He transformed our tub/shower into a beautiful walk in shower. It’s brighter and the girls approved! One of our girls says it’s a 100 stars rating! The nice gentleman that worked with Chris was a sweetheart and very thorough cleaning up. Great experience!”
“Found exactly what I wanted, got for good price. Will complete this review when delivered tomorrow, 6/4/2024
Ok, 6/5/2024, the delivery and set-up went great. They arrived early, got everything put together, and took the old one away. Friendly and professional. I'll check in occasionally to see what else they might have. I wish the actual Lowe's Store would simply come BACK to this location!”
“This is my "go-to" for all home needs. I am not sure there is a department I have not needed to visit at some time or another to accommodate our needs at home, inside and out. The isles are well thought out. Wide for passing with shopping baskets, the flow of one department into another, and rows of items positioned next to the rows of items that support them (i.e. paint brushes next to paint, or rakes and fertilizer next to plants). All staff are friendly and accommodating. Their general and vast knowledge combined make my life easier when I go not quite knowing just what it is I need for my project. This store is a staple for us”
“They initially messed up my same day delivery, but they made it right after I contacted them. Probably wouldn't order same day delivery from this location again.”
“This Home Depot Carrollton, TX is soooooooooo much better than the one in Farmers Branch. If you want a good customer service and shopping experience, then shot here in Carrollton!!!”
“If you’re looking for appliances and good deals, ask for Wayne. He’s got tremendous experience with appliances and will give you honest opinions. Doesn’t try to oversell you on anything. Jackie was also extremely helpful and very knowledgeable and helped a ton. Both of them were extremely patient and it is employees like them why I keep going to HD! Great job you two!! Thanks for all the help! We’re excited to see our new stuff in our kitchen!!”
“If you’re looking for appliances and good deals, ask for Wayne. He’s got tremendous experience with appliances and will give you honest opinions. Doesn’t try to oversell you on anything. Jackie was also extremely helpful and very knowledgeable and helped a ton. Both of them were extremely patient and it is employees like them why I keep going to HD! Great job you two!! Thanks for all the help! We’re excited to see our new stuff in our kitchen!!”
“Upon my arrival, I required assistance in retrieving twenty-eight sheets of oriented strand board (OSB) decking. Cassandra provided exceptional support in addressing my concerns. Subsequently, Jose and Cassandra collaboratively loaded the OSB onto a cart, and Jose kindly assisted in securing it for transportation to the job site. I express my gratitude for the commendable assistance provided by Home Depot.”
“This is the closest home Depot near our home , we always go in here to get our supplies. They are well stocked, good spacious home Depot store. The only call out is that I have been to many homedepots across US , where the staff really are proactive in asking if you need help, at this location I haven't felt that happen after multiple visits.”
6AM - 10PM
300 Vlg Ctr Dr, Southlake“HD has improved their in store help! Shocker!!! Seriously, I got real help and advice. When I bought an item by mistake. They took it back no problem. Glad HD has finally started to change for the better.”
6AM - 10PM
3000 Hwy 121, Euless“We're so grateful to Lowe's! We purchased a water tank during Memorial day weekend and had delivery scheduled until July. When the day came and we attempted to fit the water heater in our tight corner, we knew it was just a tad too big to make it fit. Being 2nd week of July and having the item unboxed we hoped for a return and a full refund. Ronald at customer service was very nice and told us he would do what he could to get us the full refund. He had to get his manager, John, involved and he granted us the refund. We're so relieved and thankful they worked with us, as we only had the tank in our possession for a week, but purchase was a month ago. Thank you!”
“Paul assisted us with the rental of a carpet shampooer. He was very nice and helpful. He gave us some pointers on how to use the machine. I am very satisfied with his customer service!”
“I've been able to find just about everything I've needed when I've done some home improvement projects with plumbing, painting, yard work, fencing, and more. Lots of quality tools and equipment to choose from. A lot of the same, experienced employees have worked here a long time. They are super nice and helpful.
When my kids were little, they really enjoy the Kids Workshops. The ladies that handle the workshops are great with kids!
When it comes to fence wood, they often have a lot of crooked planks that really can't be used. You have to sift through the piles to get good pieces.
They have a key copying machine that is pretty easy to use, but I don't like the new key options available. I just wanted some plain key handles. What they have are too fancy for me.”
“I walked around the showroom today for the first time and really enjoyed it. The ladies working in the front are very knowledgeable and extremely friendly. They answered all of my questions and helped me come up with ideas for my home. Will definitely recommend them to family and friends!”
6:00 AM - 10:00 PM
3000 Hwy 121, Euless“I do NOT get all the hate for this location. The only thing I find unsatisfactory is the parking lot, but that is just that it is in a busy shopping area and that is how it is. I mostly come for garden whatnots. And frankly, this Lowes has the best garden whatnots of any of the other stores in the area. Better than Southlake, South Arlington, Hurst, all of ya! I have bought plants, seeds, pots, and said whatnots. It is always well organized, stocked, and also their plants have been taken care of. I said mostly garden whatnots but I also come in occasionally for command hooks, a broom, a power drill and a sink plunger. I love that I can look things up on their website and it will tell me exactly what row and bay where it is located. I walk in there knowing where I am going and exactly what I am looking for. This is a big place and knowing exactly where I am going is super useful. My only complaint is that they seem to have gone fully self checkout inside. You can still get someone to ring you up in the garden center, but you are out of luck in the AC.”
“Something has changed at Lowe’s! Jason from flooring and then Brian from tools spent gobs of their time helping me locate some tricky items.
Jason even went above and beyond, and explained some of the processes in my job to me that would help make it easier. Go Lowe’s!!!”
“One of the best locations in this area. Usually has a huge amount on clearance. Store is always clean, employees are nice. They even give away free waters sometimes.”
“This review is for Elvis! I needed 3 window units and several workers walked by and said they find someone or be right back, never came. Elvis walked by dropped everything and helped me! Took them to my car and loaded! He was awesome and super helpful! I told him I didn’t mind waiting for a loader but he insisted. Really appreciate it! He deserves 10 stars!!”
“I’ve had a great experience every time I’ve gone to this Home Depot, but the last time was an exceedingly great experience. The manager on shift, Leila, and the sales associate, Mark N, helped me with an item that I had a lot of questions about. I hated to ask for a manager because I don’t want to be that person, but in this instance, I’m glad I did because Leila was of expeditious and knowledgeable assistance.”
6AM - 10PM
11468 Grissom Ln, Dallas“I can't remember the guy's name who helped load our stuff, but he was the absolute best assistance I have received at one of these stores yet. They had everything in stock that I needed and the employees were all helpful and friendly. I live in Alabama and this store is almost worth driving all the way to Texas to patronize.”
“This Lowe's home improvement store offers a seamless experience in locating all your household needs. The store maintains a spacious and uncrowded environment, and the accommodating staff is consistently available to assist you.”
“Roxana at the appliances department was a Huge help we purchase a refrigerator she was very helpful at reading the policy delivery time and if we had any additional question. Home Depot need more staff like her.”
“Great experience and great customer service at Prosource wholesale store, Coppell.Danny at Prosource, coppell is very helpful during our visit last week. The experience is absolutely wonderful, last night we ordered the hardwood we selected. It was a smooth process. Five stars to Danny, who helped us in every possible way. Thanks, Danny!!”