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February 2024 by Jerry Giambalvo
State inspection and tire fill were done quickly.Jason is always helpful and easy to work with.
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February 2024 by David Sheets
I received an honest and accurate assessment of the work needed, quote was reasonable, work was finished on time and staff was courteous and professional.
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February 2024 by Loretta Dixon
Excellent service. Jason, the counterperson was polite and knowledgeable. The best Firestone store in the area.
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January 2024 by Dean Rezaei
excellent and caring staff
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January 2024 by sivakumar arza
The Service Manager Lisa is really great and I guess the team at the store is also should be great. I am extremely satisfied with this store & Service Experience. All the nearby firestone managers and their attitude is really bad even though I have tried for service with prior appointment. Finally Coppell store really helped me to my satisfaction with prior appointment. Next time also, I will go to this location even though store is little far from my home. Once again Great Job Done Lisa
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December 2023 by Vladimir Orellana
Great place where people is knowledgeable and courteous... very recommended
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December 2023 by Mo Rizzo
I'm always hesitant when choosing a location for vehicle repairs. But to my pleasant surprise, the team at this location got the job done! They were fast , efficient, and kept great communication. I will definitely be back for tires and any other future services. Great experience with the team and management at this location. 5 star service indeed!
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December 2023 by KHM444
Customer service is excellent, keep it up!
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December 2023 by Federico Ferrero
Awesome
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December 2023 by Jackie Faison
The service folks are truly nice and helpful every time I visit. Special shout out to Marquis who helped with filling air in my tires.
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December 2023 by Bryce Lee
Been going to this location for years, they are always friendly, helpful, and never pressure me or my wife to do unnecessary maintenance. True professionals.
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November 2023 by John Wenk
I went in for a wheel alignment and told them my vehicle is pulling to the right. My vehicle is still pulling to the right but now the steering wheel isn't properly aligned while driving straight. I just wasted an hour of my time and came away worse off than when I went in. Maybe it's time for their wheel alignment machine to be recalibrated.
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October 2023 by John Cline
I stopped by this morning after my tire pressure light had come on unexpectedly. Fortunately, it was just a sensor that needed to be replaced. They finished diagnosing and replacing the sensor in under the quoted time, which I greatly appreciated. Thank you for the help and the great experience!
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September 2023 by Yuki A
I just needed air pressure in my tires and Jason was so sweet and kind and took care of it immediately. His customer service skills were great and I'll definitely be back for other car maintenance in the future!
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September 2023 by Haroon Rasheed Khan
Went twice to this center for a vehicle inspection and 2nd time with a pre booked appointment too.But the front desk lady refused honoring the appointment.Front desk was rude and said that they have got more important customers who pay thousands of dollars and can’t tend to customers who just need inspection. I believe they don’t know of ‘repeat business’.This service center is certainly short staffed. Better to avoid for your own good. I am never going back there even if have thousands of dollars worth of repairs!!!