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March 2024 by Eric Mendez
Everyone I've spoken to there has been really nice and informative and the free wet towels always come in clutch
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February 2024 by Jawaharlal Nehru Vaiyapuri
Good service, compared to others this may be expensive but I prefer this and with the monthly pass.
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February 2024 by Getnshotalot
I question the maintenance on the equipment. Not sure they have anyone that keeps up with the day to day operation or knows how to.I’ve had a membership for 3+ years and honestly, half the time either the top wash roller doesn’t come down (work) or the side rinse for the windows doesn’t activate. *most of the time it’s both. Depending on who’s working the pre-spray is questionable.Some of the younger workers just don’t care but, they can keep up with whatever they’re doing on their phones.Pricing went up recently for the monthly and they NEVER miss charging you on time.The only thing that doesn’t consistently SUCK is the vacuums.*they don’t maintain those either.
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February 2024 by Sam S
Updated on 2/16 - One of the manager/owners called to discuss the situation. Updating to 3 stars due to response and explanation. Will update in future based on experience.In general people that work here are very nice, with the exception of today.This review (1 star) is based on my experience today. I have so called unlimited membership (not really unlimited, you only get 1 wash a day). Went thru the car wash as usual and then to vacuum the interior. During vacuuming I noticed that the exterior was not quite clean (mud on the running boards did not wash off), so went thru the car wash again. The gentleman at the kiosk let me in but the guy at the carwash entry was very rude. I told me that I needed to pressure wash my vehicle before coming in as the carwash it only an express carwash and it will not remove the dirty or mud. If I have to pressure wash my vehicle beforehand then what is the point of my so called unlimited monthly membership to the “Alpine Everest”. And more importantly if it is express carwash as the guy stated then Alpine maybe providing false advertising. Anyway based on today’s experience, I will not be recommending this carwash to anyone.
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February 2024 by P Crazy
Amazing
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February 2024 by Gwynn A.
It feels like the thing that pulls the cars through the tunnel is too fast. My car didn't get clean. There was still soap all over the car. And it was still wet because my car was pushed out before the dryer had time to get my car dry. Won't be going back
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February 2024 by Keith Marcom
Tried to cancel my membership in JUNE as I was told to email my cancellation to info@alpinewash. It was never canceled and they continue to take my money monthly. Tried emailing, calling, left voicemails with no response.
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February 2024 by Rahul Sharma
Getting worse. More than 5 instances when i found them open on google maps and closed actually. Shows open on google maps but mostly shut down. Always inexperienced and new staff not doing good job in cleaning. $23 not worth it. Even today January 15th they are closed because the world is going to end in Coppell due to snowfall.
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February 2024 by Sydney Kilfoyl
I asked the young lady working the left side selection screen multiple times if they had a touch free wash. After she assured me yes again and again I was not given a touch free wash. Please be honest with your customers, not great.
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February 2024 by Nicole Cook
Nice little place, friendly employees, even with a line it’s quick, lots of options for a wash, and vacuums always work. Definitely recommend
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December 2023 by Jerry Jacob
Washed my car really good and the service was excellent
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November 2023 by Sam Ck
A bit pricy but good clean shine for your car. Vacuums are efficient. Overall recommend
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October 2023 by Abigail J.
Absolutely awful car wash! Paid $16 for the wash and then the vacuums have no pressure. They provide no towels and I was unable to even get my car cleaned. Would not recommend!
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September 2023 by Charles
Save your money, plenty of better car washes in the area. What I do is drive up to the vacuum area, get your interior vacuuming done, and leave. Get the exterior wash done elsewhere. The 1 star is for the free vacuum service you provide
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September 2023 by Savanna Southwell
Went here for a one time regular car wash, selected no to the membership option, and the next month was charged for a membership. The first time I called the man said he would put in for a refund. Weeks went by without a refund to my credit card so I called back. This time the person I spoke with was BEYOND rude, laughed at me, then hung up on me. Simply over following up on a refund I was promised…..My family will not be customers here anymore. Do not use anything but cash if you choose to use this dishonest establishment.