O'Reilly Auto Parts store #1391 in Converse, Texas, offers a wide range of auto parts, tools, and accessories to customers. Located at 9159 FM 78, the store provides useful services such as free battery testing, wiper blade and bulb installation, fluid recycling, and check engine light testing. The store also resurfaces brake rotors and drums and builds custom hydraulic hoses. Customers can take advantage of the free Loaner Tool program by leaving a refundable deposit, making it easier to complete their repairs. Many customers appreciate the friendly and respectful service they receive. Staff members are known for their helpfulness, with one customer mentioning that an employee took the time to explain a check engine light issue and find the right parts. Others have highlighted the respectful treatment, especially appreciated by women who often face dismissiveness elsewhere. The staff is also praised for their patience and willingness to explain testing procedures and vehicle issues clearly. Despite some minor inconveniences, such as a missed delivery of a part, customers feel the staff goes above and beyond to assist. Overall, the store is recommended for its knowledgeable employees, good service, and convenient offerings, making it a trusted location for auto parts and vehicle care needs in the Converse area.
Casie the store manager was super helpful & knowledgeable!!! I would recommend this O’Reilly for it’s amazing customer service & store organization ? Thanks for caring for an Air Force veteran ?
May 2024
Great service went it to exchange for my brakes warranty and the guy helping me let me know it was good I kept my original receipt because the person the did my transaction didn't save my phone number so not only do I have my original receipt now I have a picture plus he saved my number in the system
May 2024
If you don't find it in the auto zone, you will find it here
