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“About 2 months ago I switched from T-Mobile to Cricket and have never looked back. Last week I got my wife a phone from Cricket. We are extremely satisfied with Cricket!”
“Walked into an organized store. The guy was courteous and greeted me right off back. Asked me what the problems and issues were. I told him and he said sure I can have it done in about 10 minutes. well he did it. Everything looks great. No complaints for me at all.”
“I went here to have an iPhone battery replaced.
It didn’t go well. It’s a long story. I left a negative review on Google. 1-2 days later I received a phone call from Cellaris and they offered to make it right. They did a great job and made things right and took care of every problem to make sure I was a satisfied customer. Thank you Alex.”
“There was one lady working the store and had multiple customers. She was juggling all of us so efficiently. Kudos to her for doing what she could with the limited help.”
“I had dropped my mother's phone face down on the sidewalk and shattered the screen. She passed away a year ago so I didn't want to just replace the phone, needed to replace the screen. I checked out the good reviews for this business and took my phone here. The people were very nice and helpful . They had my screen replaced in less than 3 hours. It was around 140. But we'll with it for me. I agree with all the good reviews. If I need to have anything else repaired I will come back here.”
“This was the second time I have used cellular zone. The first time was in april 2020 during the height of covid. They were the only place willing to do a repair on my phone, and did a excellent and quick repair. The second time I used them was this week for my sons phone that had been run over. Same excellent service and more affordable than the competitors. Great job cellular zone. A++++”
“Went in to look at phones. Mike was awesome. He took his time to explain each phone to me. He didn't make me feel rushed at all. He was knowledgeable about each device I asked about, and even recommended what he thought would be best for my uses. Will definitely be back and let others know about their customer service at this location.”
“I had a great experience with Trent at this store yesterday. I haven’t upgraded to a new phone in years and didn’t have a back up for all my information. As a Verizon customer, I stopped by with my new phone to see if anything can be done. Trent helped me to set everything up quickly and did a complete transfer. He was friendly, answered all my questions, and took care of what I wanted. Thank you and appreciate the great customer service!”
“the location is really awesome. The young man who helped me today is on point with customer service. He listened to my concerns regarding having bad experiences at other metro locations. He was really concerned and helped me with the problems I was having with my phone. good job.”
“Justin was AWESOME! Extremely knowledgeable and patient. I'm beyond impressed with his extreme professionalism and friendliness. He was organized and we never felt like he was rushing us. I was in awe over the way he dealt with everything. I even told him he must be an awesome father!!!!”
“Came in overpaying for my phone bill with t-mobile. Left with a new bill that was half the total of my previous, yet with more services.. Alex at the front desk went out of his way to take care of me and hooked it up with a free speaker n tablet. Come here if ur bill is too high.”
“BRANDON IS A WELL DRESSED AND POISED YOUNG MAN WHO HAS DEMONSTRATED MASTERY OF THE SUBJECT MATTERS AS HE REVEALS HIS PROBLEM SOLVING SKILLS IN MOBILE PHONE OPERATIONS. HE HAS TAUGHT AND RELAYED TO ME INSTRUCTIONS AT SEVERAL INTERVALS. HE THEN ENDED HIS EXPLANATION WITH A DETAILED SUMMARY AND review NOTEWORTH Y TO ME. THANK YOU BRANDON. MISS IDA Marrero”
“Imani & Alexis are amazing at their job , even having been newer Alexis was a pro! Kind smiles , no judgement at all & all the questions that I have were answered for me. They definitely deserve a raise for the work they do at this store”
“Great the lady that helped me was sooo sweet and helpful. She explained everything perfectly and she was so patient I wish I got her name but it was July 12 around 4:30”
“Enrique was professional, kind and knowledgeable of service's and products at&t offers. He answered all of our questions and got us setup with our new upgrades. If you visit the at&t store on the corner of cibolo valley and fm1103, talk to Enrinque! He's a great customer service associate. Thank you”
“Beatriz, you are an ?. I dropped my phone in water and had some precious pictures and video from my deceased father and sister. Beatriz did not stop at selling the best affordable phone, she helped me recover my Google, AOL.,... Outstanding!”
“The staff is friendly and helpful. Switched 5 lines and received help from Justin, Andrea, Gerald, Vanessa, and Rene. Why was I assisted by so many? We had an issue with one of the lines on a phone we brought with us as we owned it. After numerous attempts to get phone calls to be received as well as outgoing calls to connect, a solution was discovered. Andrea and Justin had a never give up mind set and made it work. I recommend Rene, Andrea, and Gerald. Justin and Vanessa are managers so ask for them if a challenge comes up.”
“The representative got up to greet me... I'm handicapped and that was the first thing that impressed me . Then I was asking about a product for seniors I saw on line . She pleasantly checked not saying immediately that's not offered. Her customer service was AWESOME... She investigated and offered me what is available... she gets a 10+. I thought about her excellent service once I left the store and wanted to call and let her know so I'm glad you sent the survey . I didn’t get her name but she was Hispanic and had her hair pinned up in 2 buns .”
“Good deeds shouldn't go unnoticed. Thank you, Laura & Raheem for your excellent service. You both were awesome and very professional and knowledgeable sales clerk & supervisor who knew their craft and did an outstanding job with the purchase of my new phone. "It is people like you that make San Antonio a great place to live with the GREAT service you give." I will recommend your store to family and friends. KUDOS for a job well done!”
“Rep Sunny was were helpful was very patient listenin to my problem and came up with a solution and help in setting up with a new number and autopay I give him 5 star”
“Chris is very professional..he's been in the business for a long time. He went over everything and made sure the process went as smooth as possible. Come see him if needing good service.”
“Came in to this location and received help from Jennifer she was such a great help today. Took time to listen let me ask questions and did a great job helping me out with everything I needed : ) Thank you Jennifer i appreciate everything! Look forward to coming back soon! : )”
“I switched to cricket because the other companies are to over priced and service was terrible but I am loving my cricket service! And the price too! Thank you Rigo for all your help! Great customer service !”
“Associate was beyond helpful. She answered all my dinosaur like questions. She explained everything in a way that I could understand. Associate was very professional. Store was clean and neat. Great parking. Excellent service. I recommend this location.”
“Came here to get some help with my phone, ended up having to get a new phone but Andrea was very friendly and professional not to mention knowledgeable about the phones and products”
“Excellent service, the man named Daniel (güero) was very professional, he answered our questions, explained everything, our visit to Cricket de Perrin Beitel was very pleasant, I recommend this location 100%, our purchase was very fast thanks to the attention that gave us”
“Every time I come into this store to pay my bill or have a question the staff here is always friendly and beyond helpful, I would definitely recommend this store.”
“The workers there are amazing and they all speak spanish! I always have a hard time finding Metro's that have employees that speak Spanish! Highly Recommend!”
“Highly recommend for phone repairs! Fixed my phone in just a few hours, and the employees were very helpful,and the service was amazing. I will be coming back again if I need repairs”
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“Was the fastest I have ever got a new phone line! I had 3 kids with me & Meagan and Stephanie were AMAZING! Not only did they help me with my kids they worked super hard and fast so I was in and out of there with the quickest I can not thank them enough! They are definitely my go to’s from now on.”