7:30AM - 10PM
8142 Kitty Hawk Rd, Converse“Casie the store manager was super helpful & knowledgeable!!! I would recommend this O’Reilly for it’s amazing customer service & store organization ? Thanks for caring for an Air Force veteran ?”
“I took my phone to this place because I dropped my phone and cracked my screen. The young man at this store replaced my screen in less than an hour.
He was very polite and had great customer service skills. The price for the repair was very reasonable,compared to other places I called. Great job!”
7:30AM - 10PM
2751 FM3009, Schertz“When my check engine light came on I went to a mechanic and he told me I had a gas tank leak and would have to replace my gas tank. Since I didn’t smell gas fumes; I decided to go here and explained my situation tons great Customer Service Rep Her name was Lawanda. She plugged the machine into my car and told me it said it was my gas cap. She was so wonderful and fixed my problem saving me lots of money. Please go to this store and ask for her. I will always go back this location and may call before I come to make sure she is working.”
“The manager was extremely helpful and his customer service skills are impeccable. They let me change the oil on my motorcycle in the parking lot and then disposed of my used oil and cleaned my oil receptacle before giving it back to me the employees at this establishment are extremely helpful and I recommend anybody that's looking for a great experience in good customer service to frequent disestablishment”
“I was thoroughly impressed w/ them answering the phone on the 1st ring. Speaking very clearly & distinctly w/ alot knowledge & professionalism related to their business.We had a very quick phone conversation and we came to a prompt agreement as to what would best meet my needs. I was upsold on one of there " In House" ReMan alternators. Better than having my old 22 y.o. unit rebuilt and possibly having issues w/ down the road.Thank you, guys. I will be recommending your business to all my fellow Owner Operator s.Last Thing; Their location is a "Little Squirrely" Not ideal for a Big Truck,but doable..”
7:30AM - 10PM
713 FM1103, Cibolo“Much better than the help I been getting at AutoZone recently. Most the people seem to be knowledgeable. Needed a bulb changed and AutoZone wouldn't do it. Took it here and they got me all set and ready on my Tacoma”
“As a lifetime mechanic, the commercial side and even some of the front counter people are some of the best, most friendly, knowledgeable, fair and reasonable auto parts people I've had the pleasure of doing business with. Much thanks to Jay and Grace! Thank you for your years of service!”
“I had the best assistance and speedy service. I loved not having to walk 10 miles inside a huge store just to hear that they don't carry the parts of older equipment. They had it plus found more in some other stores in the area that did also. NICE!”
“We were in need of replacing both windshield wipers and we asked Jay to install them, he was very knowledgeable and informative. Thank you & awesome customer service!!!!”
“Last week we went to get our duplicate key fobs made for two different vehicles. Nick was quick to acknowledge us and get to work on our request, there was a slight miscommunication on our part but Nick wasn’t phased at all! He completed our request with pleasure and made us feel like family. His positive attitude and excellent customer service has us recommending this place to all our friends and family. It is so rare to find this level of customer service in the Service industry. You have a very valuable employee in Nick who is more than deserving of the recognition!”
7:30AM - 10PM
21740 Bulverde Rd, San Antonio“Claire (I think her name was?) is the local "detailer" expert but we were also able to talk about cars, car maintenance, etc. since the store was slow. She helped me look at my cabin filter and how to get to it and had a ton of knowledge on cleaning products. I loved the energy and commitment to quality chemicals. Will be here again next time I'm needing car help!!!”
7:30AM - 10PM
6102 Walzem Rd, San Antonio“HUGE SHOTOUT TO J.R!! ? he was very insightful on the products and getting me what I needed. He answered all my questions with patience and kindness. He installed my battery even got me the right product I didn’t know I needed to clean my engine!!! Even made sure I was register in the system for my product, something auto one didn’t lol
This is my new regular spot for my motor needs ? Thank you J.R ????”
“I have purchased many batteries from a company that provides great service and have been very happy with them. However one of our vehicles has not needed a battery. We left the dome light on and drained the battery unintentionally. Charged it back up and cleaned the terminals added some distilled water to the cells. This 7 year old battery "Continental battery" is still going strong. It appears that from now on we will be replacing all our batteries with Continental batteries.”
“The O'Reilly at this location is great. They have great customer service and always have the auto item that I need. I recently bought a battery there and they installed it for me.”
7:30AM - 10PM
3520 S New Braunfels Ave #110, San Antonio“Clarissa is the best, #1 in my book!I had two truck batteries go bad, she informed that they where under warranty and then installed me two new batteries for free! Yes!”
“They have a big selection of specialized batteries and many other items. The employee that helped me with my search knew his stuff. Very cordial and customer service oriented. I am glad they finally got around to putting their store (Universal City) closer to my area.”
7:30AM - 10PM
6720 Farm-To-Market Rd 78, San Antonio“A lady employee helped me today. Was her first time using a particular engine code reader since the one she was familiar with was not working. However she jumped right in with a great smile and got the job done. Thank you!”
“I got late for my appointment, 2 hours and I get unloaded in 45 min, definitely it’s the kind of place where truckers desire to work everyday day, the delivery location is on Ben E Keith way and make a right!”
“Walked in ready to buy battery Steve helped me he checked my battery and told me my battery was good but drained and offered to charge it. I guess not ALL MEN take advantage of women who know nothing in that field. Thank you for helping me.”
“We were given the incorrect battery after bringing ours in to be charged. The assistant manager was very professional in handling our issue and was able to assist us with finding our battery. She was cheerful and really listened to us! Thanks for the great service, it made my day!”
“The staff working here are very knowledgeable and helpful. Jeremy was very helpful with finding the correct part for my truck after being told the wrong part for Autozone”