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November 2024 by Shannon Chiquito
Great friendly staff. Clean store and empty trash cans. Thank God!!! Every trash can was empty and NOT FULL.
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November 2024 by Guilty GFX
Did not get the managers name, but he was a bigger guy with a beard. Horrible customer service, I went in requesting help outside and was told that my issue was in the managers words "not our forte". Manager was completely rude and had horrible customer service. Will not be shopping at Autozone in the future.
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November 2024 by Mars Ya
Shout out to the senior gentleman who helped me at the cashier and even came outside to fix my Mini Cooper light. I highly recommend them for their good service and extensive knowledge.
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October 2024 by William Chapman
Yesterday 9 Oct 24, I went to Autozone @ 7890 Kitty Hawk Rd, Converse, TX 78109 to get my car battery tested and charged. As I pulled up one of the associates (Corey) was outside assisting a young female customer. Realizing that she was a young underexperienced driver, he was amazing! He treated her as if she was his own daughter by carefully explaining the importance of maintaining the correct fluid levels in her vehicle and providing other fatherly advice to help keep her safe on these crazy roads.
So, after witnessing that transaction, I went in for my battery. And Daniel, the associate on the inside took care of me in the same courteous and professional manner as Corey did with the other customer. He tested the battery and then took it and put it on for a charge. Oh yeah, I also needed a rear windshield wiper, so he looked it up to confirm that it was the right one and even offered to install it for me. I told him thanks but my vehicle was at home and he even said that if I wanted to go get it and he would install it when I got back…now how’s that for CUSTOMER SERVICE???
And now back to the battery, yeah, it was bad and needed replaced but I have “NEVER” witnessed or received such amazing and spectacular customer service anywhere, to include any of your other stores. These guys are truly the “BEST of the BEST”!!! Management, you definitely need to take care of these two!!
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October 2024 by Jasmine
Jack was so amazing for helping me today!! Not only did he show me the broken parts that I didn't see but he also helped me refill the fluid and temporarily fix a hanging piece of my car for me so I could go to the mechanic! Thank you so much Jack for helping me and to the two other men there that were so kind to me while I waited. I appreciate y'all so much!! 10/10 recommend!
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October 2024 by Phil J
Quick and easy getting my new brake pads. Except the counter guy and I both forgot the anti squeak for the new pads.
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October 2024 by Kevin Middleton
Battery problems, had new battery only 3 months old, so they switched out for a new one
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October 2024 by Arif Ayyıldız
Rıchard and Holly dıd a wonderful job helping me with my oıl change ı purchased today
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October 2024 by roy garza
People were so nice in there
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September 2024 by youssef eskandar
Very nice customer service! Thank you,Gabriel! Helpful and caring!! A new battery installed within minutes :) I would definitely go back.
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September 2024 by Buster Delagarza
Mr Ross was outstanding in helping out and going above and beyond. I couldn't ask for any better customer service. Thank you.
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August 2024 by michelle hanks
Manager was not friendly
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August 2024 by Sean D.
Needed to get our battery checked and the service was excellent
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July 2024 by Micheal Brandon Naramore
Got my parts for my car. Customer service was good.
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June 2024 by Lucy Alvarez
I was so appreciative of the service provided by Mr Josh at Auto Zone. He went above and beyond to help me change the cabin filter in my glove box compartment. He also provided some excellent tips on preventing future odor details.
Thank you Josh for your service!
