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August 2024 by Sheriff DK
#1- Do not expect to be greeted or welcomed in here…
#2- Don’t waste your breath telling them what’s wrong with your new vehicle bc they’re going to talk over you and insist you’re wrong.
#3- Don’t count on Robert the manager to be of any kind of assistance…He will only offer you every excuse in the book as to why you’re wrong and he’s right. He offers no solutions and lacks empathy. Plus, his shop is “too busy” to schedule actual appts for diagnostics so you are forced to drop your vehicle off with them until they can get to it…however long that takes them…also forcing you to be shuttled/dropped off to a car rental place to rent a cheap tiny car a quarter of the price of your own…
*I bought a large, safe vehicle on purpose… and to not have the option to drive something equal in size/safety for “however long it takes” when the diagnostics/work is covered by the GMC warranty was just the cherry on top for this horrible experience.
This team needs MAJOR help in scheduling to make sure the correct people are set up and ready for you when you arrive. There is ABSOLUTELY NO NEED in dropping your car off to “get in line” to get diagnosed…. While your vehicle sits parked for days until they can get to it.
Shame on you Robert and your team for not making this a more convenient, welcoming experience for your customers. Try harder!
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May 2024 by Rebekah Odell
Hours were wrong on website
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March 2024 by Shaun St John
Best place to get your care serviced
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December 2023 by Ron Streelman
Caring people
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October 2023 by Audball Wilk
They went above and beyond to fix my vehicle, Nick was super helpful and made sure to get my vehicle back to me at the time I needed.
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August 2023 by Zach Richardson
The service advisor Britney is clueless to what’s going on. They ran my batteries dead when working on transmission. Tried to charge one and over did it to boil out all the acid. I would strongly not recommend them to anyone.Service: Transmission
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May 2023 by Fifi Litton
I always appreciate how quickly they get me in and out for my car’s scheduled maintenance. The staff has always been friendly, and the waiting room is nice too.
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March 2023 by Darla Masters
I recently changed dealerships from North Freeway Hyundai to Wiesner Hyundai for servicing my car. Couldn't ask for a better service department. It took them one visit to notice something wrong. I had been taking my 2021 Sonata into North Freeway and never could find the problem. Thanks to Wiesner my transmission was replaced and runs smoothly.
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February 2023 by Kenneth Wagner
Fair prices on service and I always receive excellent customer service from this dealership. I highly recommend them for automotive service.
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September 2022 by Bryan C.
I was pre approved buy my credit union the dealer didn't need to run my credit again but they did anyway he lied to to me Jason is the finance guy not trustworthy nope.
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September 2022 by Michael Ainsworth
Always a good time.
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September 2022 by Laura Gregory
Communication could have been better
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September 2022 by Kerry Young
Fast service, friendly people.
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September 2022 by Geneva Seilheimer
They get you and out and willing to help you.
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September 2022 by Sam M.
Bought a brand new Buick. It needed warranty work right away. Wiesner rented a loaner for me. A year later, I found out Wiesner stuck me with the bill. I had to pay $178.00 before Alamo, Enterprise and National would rent me a car elsewhere. Wiesner Service Director, Al Gomez said he would look into it but never got back to me. ...and they couldn't fix the car! Call me @ 936-582-4389.
