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January 2023 by Rylan H.
I've been on hold for 30 minutes and then they finally answer and only get to one of my questions then put me on hold after just mumbling some crap. Then finally pick up and are rushing me through my questions. I understand you're busy but if I've been waiting already you take the time to address my needs in the proper manner not like a crazed lunatic . Obviously y'all can't handle pressure, that's part of your job as a pharmacist or a tech. You gotta be quick but if you've been making someone wait on the phone you don't put them as Lower priority and then rush them through the phone.
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May 2022 by M. Ann K.
If I could give these people a minus zero I would. I have had so many problems with this pharmacy I don't know where to begin but as I search for another pharmacy I find that they are all horrible. What is wrong with people now days that they can't seem to care about taking care of their customers. It's really scary when people are working in this profession and they don't care about their customers. It can be dangerous when they give you the wrong medication and all they have to say for themself is "sorry". Well, if someone dies from their mistake is SORRY going to reverse the damage done. Customer Service is a thing of the past and that is sad because these people could make a Hugh Positive impact on their customers but they would rather do the opposite and that is sad. This is all we have people so I guess our life is in our hands. Just watch your prescriptions very closely and may God be with you.
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December 2021 by Alex P.
Pretty good Walgreens I got a powerade and Cheetos and snacks and I ate them and it was very yummy!! 10/10 best restaurant out there
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December 2021 by Neely H.
If your drive thru communication is broken, and you've had so many problems with customers that you felt the need to post a candid sign on the window... maybe you should close the drive thru. I don't need a pharm tech giving me attitude through the window as if it's my fault, while I try to calm a baby in the back seat from an outrageous wait time in line.
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October 2021 by Eve C.
The worst walgreens ever. After waiting for at least 10 minutes They either can't find my prescriptions or tell me I don't have insurance. I've switched pharmacies.
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July 2021 by Bri L.
The older lady was doing check out an I had my young son with me and she was very rude an was making judgment towards my son all because he wanted to put the basket in the counter! Then didn't pay me any attention the whole time she was ringing my stuff an while I was paying. I'm never coming back here again! She needs to be fired! She's not focused an she's rude! Talk to that old lady please
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September 2020 by Marilyn A.
I love this Walgreens, it's close to home, the staff are friendly and helpful, my medicine is ready when I get my text and prescription call ins from my doctor are ready in very good time
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December 2018 by Nikki O.
I have been using this Walgreens because of the convenience of the location despite the long waits times. However, over the past few months when I go to pick up my prescriptions I am now noticing the staff are rude and it's not like it's just one employee.. it's different employees. My nephew was with me yesterday when I tried to pick up my medication and he was in shock how rude the tech was and he said that's unacceptable. He is a pharmacy tech at HEB and said they always get tons of people transferring from Walgreens.
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October 2018 by Dillon S.
If you are expecting to pick up a prescription in a hurry don't be. This Walgreens I no longer use because they allow people to drop a prescription off and sit there in the drive thru line and wait for it. It has taken me at times 45+ minutes to get through the line.
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March 2018 by Tara C.
This place is caring if you wait it's for a reason. A pharmacy deals with insurance doctors patients and coordinates them all. This group goes out of their way to help when they are able too and communicates when they cant. I will be back
