Northern Tool + Equipment has been providing high-quality tools and equipment to professional businesses, contractors, and DIY enthusiasts since 1981. The company prides itself on offering excellent customer service and product expertise to help customers tackle their toughest jobs. Customers have reported positive experiences with Northern Tool's service. One customer was impressed by the helpful staff, who went above and beyond to assist with their purchase. Another praised the online ordering process, noting the reliable shipping and delivery. However, some customers have encountered issues, such as difficulties with product exchanges and limited stock availability at certain locations. Overall, Northern Tool + Equipment is known for its well-organized stores, helpful employees, and a wide selection of tools and equipment. Customers appreciate the company's commitment to customer satisfaction and its efforts to ensure they have the right tools for the job.