Lowe's Garden Center offers a mixed shopping experience. Customers appreciate the good availability of products and helpful staff like Justin and Izzy, who are friendly, knowledgeable, and attentive. These associates make tough shopping days easier and provide professional service. However, some customers find the store difficult to navigate due to empty aisles and a lack of staff assistance, often needing to ask multiple employees or even other customers for help. The store's checkout process has also changed, with fewer counters and a push toward self-checkout, which some find inconvenient. Despite these issues, dedicated staff like Craig can quickly locate hard-to-find items, saving time. Overall, while there are helpful employees and good product availability, inconsistent customer service and store organization can make shopping frustrating at times.
