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March 2024 by carsyn ethridge
I’ve contacted this pawn shop multiple times since 3/4/24 regarding a guitar they had of my father who passed. They lied to me and told me there no issue with holding it and having someone get it but constantly changed the story. They said a digital ticket was fine, then turned away and said they need the paper copy. I send the paper copy and then they said to come back after the drop date FREE OF CHARGE. This was verified twice by 2 different workers (Quincy, and a woman) that wouldn’t be a late fee charge, but still charged $20 extra. This place is awful and chose to hold my deceased father’s guitar as ransom. I hope this place learns empathy and stops taking advantage of people. I wouldn’t recommend coming here
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March 2024 by Bruce Scarborough
Joseph and Trish had great customer service and was extremely helpful
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October 2023 by Henry Burkholder
Today I worked with the great Folks at EZ Pawn with Quincy and his crew. I've been using Easy Pawn for over 25 years in Texas and this is been by far one of the best customer service, inventory selection and Loan delivers I've ever had! A triple Plus
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October 2023 by OpalSparks Krysal
I came in here because I was going to several different pawn shops to see if the thief that stole my 2DS XL sold it at any of them. They did not seem to, but I told the people here about my situation and they sold me a 2DS at a lower price than what was on the tag, with a game and an SD card included even. The 2DS works perfectly and I am grateful to the pawn shop for this amazing deal! It really cheered me up.
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July 2023 by Cecile Burns
I went in to buy a gift. My Sales person was Brittany Carson. She was awesome and l walked out a satisfied customer.
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July 2023 by Shawntae Blackshear
Went in for a second time and seen the store made some improvements. I was greeted by a lady named Brittany. She greeted me when I walked in and was very informative about the item I purchased.
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July 2023 by cecile rice
I went in to buy a gift. My Sales person was Brittany Carson. She was awesome and l walked out a satisfied customer.
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January 2023 by brianna luter
Came in today to grab some early X Mas gifts for my oldest daughter. Sam, Kaiser, Jennie They we're extremely professional, Great Attitudes, will definitely come back for more business. They have a lot of Hot Deals for the X Mas season..Hurry and come grab some things , before they are all out!!! Love this Place...?????♥️?❤️❤️???
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January 2023 by Sueellen Ferdin
Great store great customer service and so glad they helped me when the other ez pawn wouldn't keep up the good work guys and even a bigger better selection Thanks
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December 2022 by Kayla Sharp
absolutely love this place very kind people very sweet. I would recommend a 10 out of 10 for everybody going there.
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November 2022 by Valerie Wilson
Last night my husband got something out pawn and when he tried asking about an email he received about rewards program the lady was very rude and ignored the subject. She could care less about promoting ez pawns reward program and we didn't even no that there was a way to pay online she refused to give that information as well. That lady should be fired if she don't like her job why is she there.
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November 2022 by sandy pusineri
Walk in and the girl sitting behind the computer was super rude. Non shalanlty dismissed what I came in for. I think she said her name was JENNIFER
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November 2022 by Tommie O.
One because it doesnt get any lower. I have been in this pawn shop 3 times as a buyer, not to pawn, and the staff are ridiculous. Noone want to help you and they are extremely caught up in conversing with one another about BS! I have made a purchase there 2 out of the 3 times i have been and extremely unsatisfied with the products. One purchase was missing pieces and they only wanted to give store credit even though I was within the return guidelines. The 2nd time was in an attempt to buy gold bullion bars, rounds or coins and was having to beg for assistance. Lastly, I bought an electrical item that doesnt work. I live 20 miles from this place and have 24 hours to take it back. Chances are theyre going to make me take store credit. Warning!!! Dont buy from this store youll regret it, and don't exp3ct to be treated like you matter becuase to them, you don't. Garbage for real
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November 2022 by Miles M
Came in and was attended automatically, workers were very knowledgeable and were able to do what I needed to get done! Highly recommend this store!
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October 2022 by Orijin Inco
They provided a discount of which i firstly unaware and secondly blown away. Thank you Kaiser!!
