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August 2023 by Dustin Haigood
Went at 215 on a Sunday and doors were locked. Guess they closed early.
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July 2023 by marsha
Very disappointing. I did an online order for a 6:30 pickup for my daughter in laws birthday and never received a confirmation email. I headed over to the store and found a bootleg sign on top of their office hours sign that says they close at 5. Now I can’t get ahold of the store and I’m not sure it’s really even open as it looks empty inside. I need a refund as I never received my order. Google please update store hours to the handwritten sign. Edible arrangements I’ve used your services many times before and have never had this issue. I expect someone to call me in regards to this scam and a refund of my money. I’ve called this store 5 times and have been on hold for 30 plus minutes. Not a good reflection of your company.
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July 2023 by Julie Zelinka
The store has closed with no notice to the corporate office. So it still allows you to order from this location. I ordered and went to pick it up but it was closed up and nothing inside! Finally got ahold of corporate and they didn't care at all that I wasted my time going to the location and not having anything to take to my party I was going to. Terrible service!!!!
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July 2023 by Ana Martínez
Do not order from this place! I submitted an order a day before and they never delivered it. I called over 20+ times and no answer the 1800 number will direct you back to the store and still no answer they where quick to take the money out of my account and I still don't have my order and now $81 short.... don't waste your money or time with them. Poor customer service!!!!
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July 2023 by Bekahmakeup101 A
We had a great experience here! Asia was very sweet and helpful, and the arrangement was beautiful, we will definitely be returning here again!
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June 2023 by Jewell J.
i don't even want to give a one star rating should have read the reviews i've never been to a store that doesn't care about their customers as much as this store they cant even answer the phone or come to the counter when a costumer comes inside. it's honestly sad the costumer is never right and the girl that was being rude to me could care less with anything i've said she would rather argue with me and refused to give me her name. i placed a order for father's day and they have on their website they close at 4 pm i placed an order for pick up at 3:30 and when i got there to pick it up they had a sign out on their door that said closed at 3. the next morning i woke up and waited for 30 minutes for them to open when it said they were already open and i'm just hit with pure disrespect I REPEAT DO NOT ORDER FROM HERE SPEND YOUR MONEY ON SOMETHING ELSE!!! it's amazing this place is still in business
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May 2023 by Felicia Giles
Worst customer service I have ever had! Delivery driver did not call as directed or follow delivery instructions as noted. Called the store, only to be talked over and hung up on by Asia. Then the store called my mother, who did not know she was getting this delivery (Mother's day), because Asia did not allow me to give her a proper phone number when talking to her the first time. Instead she talked over me "oh I have it, I'll call you back" then hung up. When I called her back to find out what would happen to my order, she got extremely rude, and told me when I come to pick up the order I can speak to the manager. I proceeded to say yes, I need to talk to them when I get there. she then told me they won't be there this afternoon. (after just telling me they would!) She said she was too busy to help me (her words) and that I could simply pick up my order whenever I wanted. I have been a Edible Arrangement customer for years, and will never order from this store again! The way I was treated was unacceptable!
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May 2023 by Albert L
Placed my order online to pick up but when i arrived at the time I selected for my surprise the store is closed. Now here i am without an my special order! Thank you for ruining my day. Never again… now i will file a dispute charge with my bank
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May 2023 by becca
Always sub par product. Flowers wilted and look days old. This is my 2nd order here and 2nd disappointment.
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March 2023 by Gerardo E.
DO NOT! I repeat! DO NOT ORDER FROM HERE! There are multiple reviews for this place which should discourage you from ordering from here. I'll add another one to that list. I placed my order online since I need this delivered and I am out in California. Today I get a call (on the day of the delivery) and they said my order can't be made because they don't have the fruit to make it? Your whole business is about making "edible arrangements" how is it that you do not have the fruit to fulfill people's order. Now I'm screwed without a birthday gift for my sister since this place can't provide the service they are in business to provide! STAY AWAY! Take your money elsewhere
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March 2023 by Diane R
Even though my order was wrong the manager said I will receive a refund for the items not delivered. She was very kind on the phone and understanding.
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March 2023 by Alessandra Alvarado
Went in for a box of chocolate covered strawberries … they made me afresh one in less than 10 min … was also told there’s new management and y’all should give it a try and u won’t be disappointed!!
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February 2023 by nathaniel davis
I called in the Conroe location and spoke with Ms. Monica. She was very helpful and patient with me that she actually made my day seriously. So I would love to shoutout Edible Arrangements in Conroe Texas "Great Job and Thanks soo much especially Ms. Monica your the greatest!!!!!!
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February 2023 by C M.
I was supposed to receive a bouquet from them never received it. It was ordered a week ahead of time. I would never go to the location in Conroe to order anything.
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February 2023 by AP M.
Update to my previous review which was too kind. Valentine's Day was Tuesday - today is Friday and my wife has yet to get what I ordered for her a week before the holiday. I have called, emailed and walked in to the store in Conroe (after knocking loudly on the door to get someone's attention well after their posted opening hours). Been there in person more than once in the past couple of days - keep getting told "the boss is not here and sometimes he never comes in."This business is poorly run and they will happily take your money and not fulfill your order. Hoping that Chase and PayPal come through.
