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June 2022 by Marina Skelton
Both my fiance and I were devastated when we came home to our micro bully unresponsive. We rushed him to the 24hr emergency where Dr. Shepard was on duty. During this time he gave us all the proper information we needed and what tough decisions to make and stood by our side. Morning came where we were then introduced to the next doctor on duty. Dr. Davis stood by our decision as well even though we're were distraught and didn't know what we should do when we noticed some progress being made with little hope we could not yet give up as we were getting ready to say goodbye we changed our mind and she gladly stood by our decision and took our baby back. With an understanding that things may not progress I feel most comfortable knowing he is in a facility working with us and our baby so that we may bring him home today. I'm afraid of what my be today's outcome but I will feel no regret for trying as Dr. Davis has been so supportive in what we wanted to do. I thank her and their staff deeply no matter the outcome.
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April 2022 by Katelyn K.
You would think after so many bad RECEPTIONIST reviews, they would fire them. And they tell interviewees "I don't know why we can't keep someone". Clowns.
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February 2022 by Judy R.
The receptionist that I dealt with was very rude from the time I walked in the door. Took both my dogs in for their yearly shots and asked if I could go ahead and do their Heartworm meds that day too. Took my dogs to the back and the Vet said it was too soon to buy the Heartworm meds - 3 months early but yet I seen spots of blood on the floor from one of my dog's paws and when I asked I was told they accidentally took blood from her paw for the Heartworm Test. So they took blood from my dog for no reason because they wouldn't let me buy the Heartworm Meds 3 months early. What this means to me is I had to pay $60 in Office Visits today for 2 dogs and in 3 months I will have to bring my dogs back (Which is stressful for them) so this Clinic can get another $60 in Office Visits. They do not care about your Pet. It is all about the MONEY to these people. When I went to pay I got a different Girl and she said they wouldn't let you do the Heartworm Meds today and I said no and she apologized and said they should of and if you would of seen one of the other Doctors they probably would of done it. I am not HAPPY with this VET at all. They are not friendly and want to take you for every DIME they can get.
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May 2021 by Amanda A.
We just moved to Conroe in April and have been trying out vets and boarding options to find the right fit for our two dogs. I made an appointment two weeks ago for this morning at 10 am. Two weeks ago I put the time in my calendar, set an alarm for last night to remind myself, another alarm for this morning, and even set up my driving app "Waze" to have a scheduled drive time to get to my appointment. I arrived to the Veterinary Clinic this morning with my dog, and the moment I walked in the door, I was not greeted- I was very rudely told I'd have to wait. I don't mind waiting at all (there were 2 other customers inside with their dogs) it was the unnecessarily rude way I was told! The technician receptionist woman was just incredibly unfriendly. I sat down and waited as I was told. Finally, the same woman said "Last name." And I told her. She repeated my dogs name and I said yes. She then told me my appointment time wasn't until 3:30 pm. I know my face looked stricken, and I quickly grabbed my phone to check. I had written down 10:00 am, but after the way I had been treated, I knew there was no point in arguing. So I said, "I have written down 10:00 am, but okay." She said that the appointment time was 3:30 pm and I could come back then. Her tone suggested that the moment I walked out the door, she and her colleagues would be laughing at me. It was a horrible 10 minutes from the time I entered the door to the time I exited. I have no idea why she was so unnecessarily rude and unwelcoming. I got home and my husband and I decided that we would cancel the 3:30 pm appointment, as obviously this is not the right fit for us and our dogs. I called their number and was on hold for about 7 minutes (again, that's fine. It's a place of business.) Someone (I am assuming it is the same woman) answered with "Conroe Vet." Then silence. I was expecting something more like, "Conroe Vet. This is ________. How can I help you?" Again, just unnecessarily unprofessional and rude. I said, "Hi! I'd like to cancel my appointment for later today." She asked my name, heard it was me, and said, "Okay, it's done." And that's it. No offer to reschedule, no goodbye. Nothing. The entire experience from start to finish has been completely unsatisfactory. I assume all the 5 star reviews are people who have gone here for 20 years or so, and I expect all the employees have worked here for 20 years. For new guests/customers/clients, beware. I hope you have a better experience than I did.
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May 2021 by Pj H.
After 6 years, I am leaving this veterinarian clinic. I visited yesterday and was in my car for THREE HOURS, after the initial 45 minute wait and I was on time. This should have taken no more than an hour with four dogs getting yearly vaccinations. When finally time to check out, it took an additional 25 minutes for my credit card to be returned to me. I had to call and ask where is my card?! They are understaffed and overbooked with a full parking lot. I saw two people sit for a while and then leave with their pets. It was chaotic. I had not only an assistant but also a vet come to the car to discuss a shot that I did not want my 3 lb. dog to get due to her size. When I got home, I saw that I had been charged for the shot. It is difficult to get anyone on the phone. They claim they did not give my dog the shot, but mistakenly charged me - who knows. With their rules of owners not being allowed in with the dogs, I don't know what they did or did not do. My dog is sore and unhappy today and I don't think they really remember. Perhaps when they open back up service will get better, but I am moving on. This was not a good experience.
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May 2021 by Anthony Melvin
We had a community cat with a mangled tail that had to be amputated. Dr. Davis did a great job, charged a fair price, and the cat is doing great! 5 stars for a job well done and friendliness.
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April 2021 by Keala H.
If I could put zero stars I would. I came in for an emergency for my injured dog as it was the closest vet nearby after the accident. The fact that the other owners sitting in the parking lot had seen our urgency and the clinic did not was infuriating. The other owners who were sitting with their dogs tails wagging in their cars had asked us what had happened and if we needed a phone to call the clinic. They knew & seen a glimpse of our dog in the car. We proceeded to call the clinic and pressed 9 for emergency and a worker came out, looked at our dog, Skye, and said they would be with us shortly. Time went on and the owners around us had been taken in before us. Our dog was in a state of urgency and we could not wait any longer. She was sitting in a pile of her own blood in the back seat and they let us wait there, didn't suggest if we should go to another clinic if they had been that busy, did not offer anything to help the blood. Had we not left and went to another vet, it could've been much worse. Just to let you guys know, she had over 100 stitches, a splint for her fracture and bandages. The second vet took us in immediately & was rushed on a gurney and put on morphine. What a waste of time at Conroe veterinary clinic, as our dog was in pain!
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April 2021 by Cory A.
Absolutely AWFUL, please do not take your animal to Conroe Veterinary Clinic. Had the worst experience, they are so unprofessional and do not care about pets.
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February 2021 by Claudia Scroggs
I was referred to Dr, M. Lee Davis by a cocker spaniel breed-rescue individual. I am so glad she referred me to him.Dr. Davis identified my dog's problems definitively and quickly after two young veterinarians had missed one major problem the same week. He charged me less for the tests he performed than the more well known clinic as well. Not only Dr. Davis come across as a a skilled and knowledgable practitioner, he truly listened to me when I described my dog's symptoms and behavior. After the exam and testing the doctor explained his findings and my treatment options. Unfortunately, things didn't go the way we hoped and Abby was miserable. I ended up having to put her to sleep. That broke my heart but it helped a little that I had taken her to Dr. Davis. It let me feel that I'd done the best for Abby that I could.I highly recommend Dr. Davis and his team at Conroe Veterinary Clinic.Thank you Dr. Davis
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January 2021 by Sunny Jones
Great service! Did all they could to save me $. Very promt too. They bent over backwards for us. 10/10 would recommend
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November 2020 by Valery P.
My cat rarely needs the vet, but I've always considered Conroe Vet Clinic to be his go-to if anything goes wrong. I visited regularly for other animals I was fostering over the years and enjoyed the compassion and care that staff showed for all of their visitors. Unfortunately, after today's attempted visit I won't be coming back. While there is a sign on the door requesting that clients not enter the building due to COVID, staff was walking in and out without a mask on and interacting with mask-less clients in their cars. I didn't feel comfortable sending my cat in (especially since I wouldn't be allowed to enter and see circumstances inside for myself), and had to cancel the appointment. Now I am scrambling to find another vet that can help us. I am genuinely confused as to why they would enforce one safety protocol while completely skirting the other one. Very disappointing.
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September 2020 by Aaron B.
Got my new puppy, Buster III, and he began having problems with diarrhea and slight blood. No Parvo, ran lab tests, got meds and now this puppy is running around playing all day.
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November 2019 by Frankie Outlaw
Incredible man. Very good with our animals, and has so far succeeded in treating a rare, usually fatal infection (histoplasmosis) and treated our family with great patience and compassion.
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September 2019 by Jackie R.
Best place I've ever taken all our pets! The staff is super friendly, fast service, Vets are super knowledgeable. 100% recommend this clinic!
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April 2019 by Lyndsey Hinds
Dr. Davis is always great with my extremely anxious, over-protective dog. All my questions get thorough answers and we've never had a single problem.
