-
February 2024 by Cindy Depriest
Fabulous as always
-
January 2024 by R Butler
Very fast and friendly service! I made an appointment to get 4 tires replaced. They gave me different options and did not high pressure upsell me. I got my tires on fairly quick and was out the door in about 30 minutes.
-
January 2024 by Candace Harrell
Great customer service! I love this location. I had a tire that kept losing air and it was replaced because of manufacturer error. I will say it pays to have that warranty on the tires. A $200+ tire replacement didn't cost me a dime.
-
January 2024 by Cyreatha Winn
This location has the best customer service! Even busy they had me in & out in less than an hour! Appreciate y’all!
-
January 2024 by Joan Pickering
I want to tell you what a terrific employee you have in J H Egan..I had a problem and he handled it with precision & and respect for me as a customer..you need more employees like him..
-
January 2024 by Belle F.
Fast friendly service! No waiting.
-
January 2024 by Leanne Mendoza
Aside from the quick labor times and outstanding work, this specific DT location is Top 5 of best customer service I’ve had. Keep up the great work, Clay and crew! ☺️
-
December 2023 by Donna Perry
Have been here a couple times and have always had great service. Friendly, informative and helpful staff. Quick service as well.
-
December 2023 by Hi There Friends
Clayton was SOOOO great!!! Super knowledgeable and helpful and a very talented singer ?
-
December 2023 by James Kent
Bought two new tires. The sales guy said that they would balance the back tires that are being rotated to the front. They never balanced them, then broke my pressure sensor saying that it was already broke that I had to buy a new one.
-
December 2023 by brooklynn ramsey
This is the second and the last time I will be back at this location. The first time I came here. They put my two new tires one in front, and one in back. And guess what they did this second time?!?! Put both of my 2 new tires on the right hand side of my car. WHY?!?! I guess I’m just a dumb girl that don’t know anything and they wanted to cut corners? Idk. The fact that I have to go home and bust out my own jack and impact to fix this is beyond annoying.Also my brakes are making a new noise that was NOT there before so idk what happened but I know my brakes are good. I really don’t trust this location. I asked for a price match and instead of price matching they up charged me rather than discounting. Which was a mistake by the young fella that the manager kindly fixed. But still…. They will not ask if you want the warranty they will just ring you up for it. I’ll be going to the other location next time even though it’s further.
-
November 2023 by Christopher Clark
In my decades of experiences buying tires at Discount Tire, I have never had an issue with customer service...until today. Bought two new tires for my Mom's car and told them very clearly to put the new tires on the front. When I go to pick up the car I noticed the new tires are on the back. So I tell the associate "the new tires were supposed to be on the front....". He responds "We always put the newest tires on the back, we see it as a safety issue. If you hydroplane then you can still control the steering". That was his actual response.I don't care what they "believe" is best....if the customer says "put the two new tires on the front" you put the two new tires on the front....period.Yes, all it takes is one bad experience to ruin decades of loyalty. Today Discount Tire lost me as a future customer. I should have just bought the tires from tirerack and used my tire mounting machine at the shop to change mount and balance the tires myself.
-
November 2023 by Andee Smith
Came here to patch a hole in my tire after running over a nail. I made an appointment and was in and out in less than an hour and with no charge! I love that I can always go to Discount Tire and get my tires repaired for free w/out any sales reps trying to upsell me on tires that I don't need! 5/5 would recommend to every1! They also match the prices of any tires you can find online! ?
-
October 2023 by Chris Fey
Got tires this morning, and while I've never had a really bad experience at any Discount Tire, today's visit was outstanding. Clayton was an amazing salesperson. Service was fast and efficient. Everyone was courteous... they were even nice to the dog. Overall the best possible experience. Definitely recommend.
-
October 2023 by Layla Lonidier
Darren and Jay are awesome. They got us in and out with no appointment and under 2 hours for 2 trucks. We are forever customers to this location.