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December 2023 by Brandon Evans
The room was fine. They had a few maintenance issues, but they handled it
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December 2023 by Serena Olden (SAM)
I think House Cleaning needs serious help. I had been told she would be in at 10, She tapped my shoulder and set a time and said I needed room clead. No show so I called 5 time thru day.. I changed my own beds and gave a broom..They were great other stays with my dog who just passed. He was 19
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November 2023 by Tommy Gree
Always a good stop. Close to restaurants. The room was clean and the staff friendly.
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November 2023 by Lester Mouton
Excellent. Price is comparable to the surrounding area. As a matter of fact, a little less expensive than most.
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October 2023 by Barbara Buehrer
I am a former Conroe resident and recently spent several nights in this hotel while visiting friends. I was impressed and very pleased overall. Staff was very friendly and nice and my room was quiet and clean. I met the couple who owns or operates the hotel and liked them very much.
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August 2023 by S. Tippets
DisappointingHigh touch surfaces and bedding were clean but little else was.I couldn’t capture the stains on the curtains well in a photo. But, they had aging tape strips that people had used to tape the curtains together and the once white curtains were yellowed with age and stains.There were paper thin walls, popcorn ceilings, water marks on walls and ceilings, a low hung shower head (I’m 5’2” and barely cleared it) that was caked with hard water buildup. Also, a car pulled up behind the building at 1:30 am and blasted their low base music for 45 mins. I don’t think anyone was brave enough to confront the driver - us included. Not to mention a funky smell, cross of old cigarette smell remnants and old, damp building.We saved about $30 with this booking. Not worth it.The staff were friendly and the breakfast was decent.
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August 2023 by Chris Anderson
This is our go-to place because it's perfect for our needs. It's not brand new or fancy, but they've clearly tried to accommodate despite a shoestring budget. We'll be back!
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August 2023 by Godiva 04
I wish I could give a 0 for Ratings!! The Most HORRIBLE Experience EVER! I checked in on Saturday for a wedding. I went to get food, went to wash my hands and came out to ROACHES ( Large & Small) crawling into my food & on the floor. The AC went OUT in the middle of the night. It was to late to leave. I checked the area to find CLEAN & BETTER accommodations, but no luck. I had to use the fan I purchased. Sunday before we left for the event I told management, I needed to speak with them about my disappointment with my stay. He said, ok and was gone when I returned.I had an on going roach experience on Sunday evening ROACHES then began crawling around the table and in front of the TV. Two of my other family members had rooms there and experienced the ROACH infestation too. Management did the bare minimum and gave an excuse of changing extermination services, Lies!! That was clearly a lie, changing services is only maintaining portion.This place DoesNot have exterminators in place, Unsanitary. Don't waste your hard earned money there. When traveling near or far Quality Service is a Must. This was and is Unacceptable!! I called CHOICE CORPORATE and the representative attempted to give me the run around, long hold period, excuses for not providing a supervisor when ask for escalations. The CHOICE representative claims to be emailing me a resolution in 5 to 7 business days. I will be updating this review with the outcome. I'm sure the BBB and however handles commercial property expectations for tge City & State will find this of interest.
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August 2023 by Sonya Hail
This has been my second reservations at this Comfort Inn Hotel location when l have come to Conroe. I had a good 4-day stay at this hotel. The check-in was smooth and greeted friendly by Dborro. This room may have had recent updates, l noticed to the bathroom floor. This room was large, small closet space but neatly cleaned and smelt fresh. Their maintenance staff was present and good hospitality provided. They offer a daily complimentary breakfast consisting of waffles, eggs, sausages, biscuits, pastries, fruits, yogurt, cereal, juice, hot coffee and tea which is very appreciable. There is a Waffle House located across the street from the hotel and Cracker Barrel at the intersection. Overall, I liked my stay at this hotel, it is easy access to I-45 and other eateries. Check-out by BPatel was smooth and l did not have any additional charges to my receipt. I recommend others to stay.
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August 2023 by Jamie Ashby
Honestly the furniture was our only gripe booked a 2 queen room but there's no way the beds in our room were any bigger than a full.also pulled the sheets back to check for bugs (something I do at any hotel I stay at) and there was a very tattered looking mattress protector. Just seems like it could use some upgrades. Pool was nice though a little on the small side compared to how it looked in pictures. There was a vending machine and this location is walking distance from a variety of fast food. The breakfast was pretty standard for this type of hotel.
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August 2023 by Jeff
The front desk staff (Richard) was very friendly and went well above expectations. The rooms are nice and clean and the location is simple in and out. Coffee at breakfast was good and normal selections.Thank
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August 2023 by Amanda Duron
I was very comfortable here. Management is great. Housekeeping is good. Especially Anna! Made me feel like a home away from home. It's quiet, no disturbances. Richard and Elias are good concierges. The breakfast is on point!! Definitely enjoyed my staff.
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August 2023 by Bryan Jacobs
The people working here are the very best. I didn’t think they still had those little sewing kits anymore. But I was surprised when the desk lady, Bhavika handed me one and was very nice and talked with me and was so friendly. I always stay here.
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January 2023 by Denisa Collier
I want to start out by saying that immediately when we arrived, the front desk employee was so friendly and welcoming. I think his name was Eli.The rooms are spacious and very clean, the bed extremely comfortable. Everything about this place was great. We arrived late, around 1am and shortly after, received a call that forced us to leave around 4:00am. I called the owner, Mr. Patel the next morning and he was so thoughtful that he reduced the room rate by 50%. He split the cost with me since we were there only a couple of hours which is more than fair. It’s so nice to see business owners mean it when they say they want their customers to be happy. He didn’t have to do that but he did. I promise you, this establishment is where I’ll be staying when I am in the area which is at least every two weeks. I appreciate customer service, it goes a long way with me so I like to acknowledge it when I see it. Mr. Patel also must have high standards for his front desk people because everyone I encountered was lovely. Thank you for caring about people!
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December 2022 by Phyllis Tucker
I needed to have a place to stay when my mother was put in the hospital. I spent two nights at this hotel. My first room had an issue with the AC. I came right back down to the lobby and talked to the front desk clerk, Danny. Danny was very helpful and switched me to the room next door. He came upstairs with me and made sure the second room was in working order. The room is clean and it was a great location for me. I would recommend this place.
