Citizens Bank

Most Recent Comments

• September 2023 by Cynthia Willcox
  Three years ago during the Covid pandemic my father passed away from congestive heart failure. My father had a savings account which I could not get due to the fact that my dad did not leave a will. In order to get the funds I would have to provide a letter of testamentary proving I was his daughter. At the time my dad had a checking account with the same amount of money as the amount in the savings account here. I had no problem getting the funds from chase bank. I had to fill out a heir affidavit and provide another piece of documentation but I got what was rightfully mine in full. The vice president made me feel like I was a criminal and lying about being his only daughter and his only kid. Anyways even almost three years after my father's death I think this bank needs to teach their employees some compassion and not require court paperwork in order to get what is theirs.
• March 2021 by rachel tharp
  I have been with them since they opened, super friendly and accommodating. They call when there is suspicious activity before just cancelling the card. I have banked with many other banks previously and this one is by far my favorite.