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February 2024 by Veronica LeGault
Employee number 103 ( older heavy set lady with gray shoulder length hair ) at the Conroe store needs a serious refresher course in customer service. I know everyone has a bad day but I shop at that store enough to know she is rude more so than not. I normally don't complain I just let it go because there's a couple other employees there that are very pleasant and wonderful to deal with. But today she was exceptionally rude. Slamming things, snatching things, not acknowledging customers when they say hello or thank you, mumbling to herself. I'm hoping maybe Cato's has some resources where they can possibly get her some help because she is a very unhappy human being.
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February 2024 by Lori Babaz
As always, I'm able to something I'm looking for and the employees are always friendly.
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February 2024 by Modtrice Ford
I had an amazing experience during my first visit here. Lilie greeted me as soon as I came in the door. She offered to carry my items to the register and was just a delight during checkout. Customer service was a 10!!!
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January 2024 by Tom Murphy
Walked in and spoke to the young lady. A slight smile was returned. Walked by the lady leaning on the stockroom door frame and cashiers. No acknowledgement. Customer service needs a lot of work.
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November 2023 by Debbie Kopecky
Super friendly staff. Very helpful. Found what I was looking for and am pleased.
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August 2023 by Amber Archbold
I buy most of my clothes from here. They always have beautiful selections!
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March 2023 by Kim V.
I am only giving this store one Star because of one of the managers. The rest of the employees are great. She is very unpleasant to deal with. She is not good with customer service at all. If she is not in the store then you can enjoy your shopping.
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January 2023 by Candice Scott
Really glad I went in! Cute outfit and shirt on clearance! Super buy!
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December 2022 by Crystal G. Nowak
Great place! The ladies there are very helpful.
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November 2022 by Crystal Nowak
Great place! The ladies there are very helpful.
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November 2022 by L HARRIS
I can always find something cute - clothes, jewelry and shoes.
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July 2022 by Shelley Vaught
I just left the Conroe Cato. I had purchased a blouse that I loved and wanted more. The two ladies that were working were beyond helpful! I will definitely be back to this location because of their excellent customer service!
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June 2022 by Amanda Lopez
Let me tell you all what happened tonight at Cato’s. I have recently rediscovered Cato’s with in the last 3 months I have been spending about $100 a month there. I go tonight and see these overalls on clearance $9.99 but the size I need isn’t marked down. So, I go to check out and I tell the clerk. She gets the manager and she adjusted the price to $9.99. Cool. The clerk proceeded to ring up my other items. They go pull all the other overalls because they weren’t supposed to be $9.99 but regular price. Someone marked them down wrong. The manager then says oh wait wait wait these are different than the ones you got. (They were identical I went through every single one on the rack) . She comes to the register and takes my overalls off my stuff and says I can have them for $28. What???? I was like okay I will just take the next size up with $9.99 tag on them. She said NO! I can’t sell you an item that I know it priced incorrectly. Exactly ma’am, you wouldn’t know they were priced incorrectly if it wasn’t for ME!!!!! I just saved your store $100 of dollars catching YOUR mistake. But, you decided to treat me like trash???? Someone explain it to me. I decided not to pay for my $90 worth of items and completely done with Cato’s. You can’t buy class. I will take my money elsewhere and pay for customer service.
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April 2022 by Rhonda Hansen
A nice little boutique with clothes and shoes for girls and women. Great sales going on most of the time. Stylish clothes. Great boots.
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March 2022 by lexi gonzales
Going in was pretty nice with my mom at first.....my mom had to use the restroom really bad which the lady wasn't allowed to do but she was nice enough to let her but while she was in the restroom I over heard her coworker which I think she was the lady in charge talking to her, I did not like the way she looked at me like I was dirty or something and plus I over heard her talking smack so when my mom came out I put my things back and told her to come on because we are not welcomed her and I rather take my business to pet supplies than this dump of a place....also for the bigger gals torrid is a more wholesome place to go....cause they are nice and helpful plus they don't judge others but instead lift you up
