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February 2024 by Dale Warner
Employees at this location are beyond ignorant... I understand that you can't be an expert on every subject.. But common sense would have you at least do a little research before you open your mouth and embarrass yourself and show how truly uneducated and ignorant you are... Seems to be a trend in the pawn shop industry... Just fill the counter with high school dropouts for clerks.. Make them rely only on what the "computer" says... And if anything requires more than one brain cell to make a decision. Just punt... It's like they are satisfied with passing on good business to wait for bad.. That's what happens when you have open borders, and society is happy to deal with a dumbed down version of what we once could have been.. These Hispanic guys at this place are way too stoopid for their own good..
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December 2023 by Angelique Hooper
Went in to see about buying a game console for Christmas. Found their used PS5 listed for $450. Backed up to walk out when I was asked if I needed help. I let them know I could get the system new for $450, that I would go elsewhere. I got snapped at that I knew nothing, that they were going for over $500. Go to the actual Playstation site or Gamestop. They're going for $450 brand new. Don't snap at me again.
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October 2023 by Alfred Hawthorn Hill
The employees are not only super slow and apparently enjoy taking going slow, but every time I have gone in they're in the past few months they have been very nasty to me. Everytime I bring an item into pawn they snub me and essentially tell me that is not good enough for them. They instantly judge your item and if it doesn't meet their standards they either refuse it or only offer you $3.00. I brought in a drill and an electric impact wrench. they refused the wrench and offered me a measly $3 for the drill. I not only do not recommend people not going there but I myself will never return. I did business with them for years and never will again. Prices are getting higher and higher on things, everywhere you go employees are becoming more and more rude. They help you less, snub you more and no longer care about the customer though they claim they do. If there were negative stars I would hit all of them. DO NOT GO TO THIS PLACE!!!
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October 2023 by Blake Alvarado
Stopped by yesterday & was told to stop by the following day (today) to check for an items availability, I therefore made the 30 minute drive to be told to actually stop by at the end of the month instead. Waste of time.
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August 2023 by Paul Johnson
Why would I even think a company that profits off the misfortune of others would be reputable to buy items from? I went in today to purchase some items. When I asked about showing me they worked I was told “no you can not test, it worked when we bought it and if you want a 30 day guarantee you will have to purchase it” that is not the statement of a reputable business no matter how you try to spin it or word it. You can not sell something without it being able to be tested and only form of guarantee it will work is to pay 10% of the price for a guarantee. I’ll pass and continue to pass this place on my way to buy other things.
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March 2023 by Schawanda LeBlanc
IF I COULD LEAVE NO STARS I DEFINITELY WOULD AND I'M CONVINCED THE 5 STAR REVIEWS WERE PAID FOR THE CST SERVICE HERE IS MEDIOCRE AT BEST AND THE MANAGER IS VERY UNPROFESSIONAL THEIR OWN DOCUMENT THEY HAVE YOU SIGN DOESN'T SPELL OUT TERMS THEY TRY TO ENFORCE SAVE YOURSELF SOME TIME AND GO ELSEWHERE
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March 2023 by Schawanda LeBlanc-Anthony
IF I COULD LEAVE NO STARS I DEFINITELY WOULD AND I'M CONVINCED THE 5 STAR REVIEWS WERE PAID FOR THE CST SERVICE HERE IS MEDIOCRE AT BEST AND THE MANAGER IS VERY UNPROFESSIONAL THEIR OWN DOCUMENT THEY HAVE YOU SIGN DOESN'T SPELL OUT TERMS THEY TRY TO ENFORCE SAVE YOURSELF SOME TIME AND GO ELSEWHERE
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January 2023 by C H
Been shopping here and getting loans here for 34 years!Thanks guys for always great service and fantastic deals on tools/tv's and music equipment.
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November 2022 by cj hunt
Been shopping here and getting loans here for 34 years!Thanks guys for always great service and fantastic deals on tools/tv's and music equipment.
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July 2022 by Shay Taylor
I wanted to sell old 14kt gold ring and was told they didn't take rings that were resized, I then asked so are all the rings you sell is the same size or original size Juan told me they policy changed since he had been there and if any ring was sized then they will not accept it. I usually buy items from this company rather than sell. I always have to resize any ring I purchase as most people do.
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August 2021 by Christina Walker
My Husband put something on layaway . He paid $250.00 and he came back to get the item he was 6 days late do to having to be quarantined for covid!!! Patricia Long (Manager) was VERY RUDE to my Husband and I. She actually yelled at us! I can not believe someone in the customer service industry would be sooooo unfriendly? And especially someone in a MANAGERS position? We went to pay the rest of the $866.00 she said he was 6 days late there for she was keeping the $250.00 !!! I can not believe that as a Manager she could not find a amicable solution!!! HIGHWAY ROBBERY!!! BUYER BEWARE!!!!!
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July 2021 by Devin S.
This place has horrible customer service a woman ahead of me was trying to pawn a laptop that the woman had brought in several times and they refused a woman named Lilly was doing the sale, she was rude the whole time and was also rude to other customers in the shop and phone
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March 2021 by Juan Garcia
This places an absolute nightmare. They make everything complicated and waste a bunch of time. I will not be returning to the store. They wouldn't let me buy anything because I recently moved and hadn't changed the address on my DL yet.
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August 2020 by Rhonda Hansen
Clean store good service but prices are a little high. Not a good place to purchase firearms at this time. Not much to choose from.
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August 2020 by Angela lucas
Helpful employees..store nice and clean
