October 2022 by Mark K.
I buy over 1k of diesel a month here. Buy my Grizzly snuff 3 rolls at a time. Last week, I purchased 3 rolls...they gave me 2 rolls of Grizzly and 1 roll of Copenhagen. Simple mistake. Stopped this morning, lady named Sharon was extremely nice, understood, and started making arrangements to correct. Her manager...did not catch her name...is a complete dumb#$$. Was totally disgusted and questioned if I even bought it there...then, Sharon remembered I am in there all the time. All I wanted was to exchange...the manager MADE Sharon ring up a credit for 5 cans of Copenhagen and give me cash back since the manager's inventory would not be messed up...I tried to explain...it's messed up right now...I bought on paper a roll of Grizzly, but you gave me Copenhagen, so, right now...you are short 1 roll of Copenhagen and missing a roll of Grizzly...she told me I didn't know what I was talking about...haha...but, I am not the speedy stop manager so...I let them give me the 8 dollars back...Compliments to Sharon, but, I have a call into corporate...I will do everything I can to have her fired. She has ZERO customer service skills, ZERO intelligence, and needs to be fired.