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November 2023 by Cedric Leverette
Customer service was excellent!!! The pickup and return process was flawless
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October 2023 by Richard Walker
"Connie" was rude and offered no alternatives to a reservation they had no problem making, but became a problem when I was dropped off. I made the reservation online and called to confirm all the details in the reservation were acceptable but when I arrived, "Sorry, I can't help you." I will go back to using Enterprise since you get what you pay for in customer service with them.
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September 2023 by Annie
First time to ever use Budget. I’ve always used Enterprise. But, when Enterprise Conroe started playing games with my last rental, I decided to try this Budget location. I was really impressed. Friendly, fast, professional service. Car was better than expected—a new Acura SUV. Charges were exactly as expected. Zero games. Easy location right on I-45. Highly recommend.
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September 2023 by Edgar Carrillo
I book my car online on the Budget website without any problem. I received notification from Budget that the reservation was ready and processed. When I went to pick up the vehicle it was ready at the required time, also the employee was very friendly and very professional to assist me and give me the rental documents.
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August 2023 by Rhonda OBrien
Phenomenal customer service and great new vehicle selection. The young lady working the desk is so helpful to ensure you are getting correct rates, no extra fees when there shouldn’t be and recommending the best vehicle for you. Super helpful and friendly team. When I need a rental it will be from here!
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July 2023 by Taylor DeSardi
Super nice female manager in the office, gave me one of the better cars on the lot just because I had to wait for a little while, for my first experience with needing a rental after a wreck, I was very pleasantly surprised. She was on top of everything and never once lost her cool. Made the whole experience much easier for me.
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July 2023 by Roman Vargas
Everything was just great, easy process, kind personnel, awesome price and excellent car!
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June 2023 by Barbara Lambert
Will always rent vehicles from this business. The staff was professional and friendly. Explained everything perfectly. Great business.
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June 2023 by Charles Grice
Gave a nice upgrade just because... extremely sweet, helpful and kind office manager. Pricing is excellent and process in and out A1
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June 2023 by Donna Goss
Fast, friendly service. The car was great. The price affordable.
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May 2023 by Lee Flores
Picked up and drop off were so easy.
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April 2023 by Nate
Friendly staff, quick and painless check-in/check-out process, and great value compared to competitors in the area.
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March 2023 by Jennifer Holloway
They are very detailed and I was able to get a rental in short notice.
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December 2022 by John Petty
Worst place ive ever rented from. The last one had an expired registration. The previous the auto lights dont turn on the rear driving lights. Which got me pulled over and ticketed. And there rental rates are ridiculously high.
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October 2022 by Karen Mutz
Had to add another day due to picking up early then added the day but couldn't return it because all locations closed at 1 on a Saturday and no key drop boxes at any location near me . Never heard of such a thing
