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December 2020 by C A
Terrible
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April 2020 by Charley Andrews
Terrible
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October 2019 by Beaver Cleaver
Great Bank.This location is more convenient then the one by my home. They do have a Smart ATM. Not sure were the other reviewer got him information. You can't believer everything you read.
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August 2019 by Lance Carri
Been banking with Pinnacle before they took over First Bank TX since 2002. This location is average for a Pinnacle Bank. Teller was friendly, but their ATM leaves a little to be desired. The ATM at North Beach St and the one on Boat Club Rd allow checks to be deposited (24 hrs). This ATM does not. I called their customer service and spoke with them about this but they stated they had no intentions of converting this to a smart ATM that would be able to handle deposits. Other than that this location is convenient.
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February 2017 by serena smith
This will be my first ever review, but I was so appalled by their lack of customer service that I will NEVER be using that bank again. My family has used there ATM for years with countless fees as we have USSA accounts, and I needed a 1 time cash change out (for $200 from their ATM - a few 10s/5s/1s) for my kiddos soccer season and they said they don't help non customers. There was Zero cars in the parking lot. My daughter is 6 and when we go to open her account here soon.. which I'm sure she will have for years and years + through college + checking etc. we will Not be going there. And if I ever do want a local account, it won't be there. I will be sure to let everyone know how surprised I was by their team of people all sitting without any customers inside and still could not help me. Chase or Bank of America will be our choice.
